Senior Product Designer

Summary

Join ZOE, a leading science and nutrition company, as a Senior Product Designer. You will be part of the dynamic E-commerce team, designing mobile-first e-commerce experiences to convert website visitors into customers. Collaborate with cross-functional teams, including engineers, data scientists, and marketers, to deliver user-centric design solutions. You will own the design process from discovery to execution, managing and developing the Design System. This role is ideal for someone who thrives in fast-paced environments and wants to make a measurable impact. You will work on various projects, from innovative initiatives to conversion optimization efforts, ensuring designs reflect the ZOE brand and drive conversions. You will report to the Head of Growth Design and collaborate with the Product Design team.

Requirements

• Passion for health, wellness, and nutrition , with an interest in creating products that have a positive impact on users' lives
• Experience in e-commerce or growth design , with a track record of driving user and business impact
• User-first mindset —you’re curious and empathetic, and skilled at translating user insights into impactful and effective design solutions
• Data-informed approach —you make design decisions backed by evidence while trusting your instincts when necessary. You measure success by the impact your designs have on users and business goals, not just by the final design file
• Collaborative spirit —you’re a great teammate and fun to work with
• Exceptional visual design skills and a keen eye for creating polished, compelling, and cohesive designs that elevate the user experience
• Expertise in managing and improving Design Systems to ensure consistency and scalability
• Ability to influence and manage stakeholders —you present ideas persuasively, and navigate feedback effectively
• Willingness to take on constructive feedback from stakeholders at all levels, with the ability to iterate quickly, adapt, and refine designs effectively
• 5+ years of experience in end-to-end product design
• Proven track record of driving growth through design in a fast-paced environment
• Strong conceptual and problem-solving skills
• Excellent visual design skills and some experience in e-commerce and/or growth design
• Strong understanding of user behavior, conversion rate optimization, and data-informed design
• Experience in conducting and running user research
• Experience with A/B testing, experimentation frameworks, and performance metrics
• Expertise in managing and evolving Design Systems
• Proficiency in Figma and Adobe Creative Suite
• Excellent communication, presentation and collaboration skills
• Portfolio showcasing growth-focused design projects and results

Responsibilities

• Develop and execute design strategies that enable product discovery and drive conversion
• Collaborate with cross-functional team to design and implement experiments, A/B tests, and iterative design solutions
• Collaborate with our Creative Studio and Marketing team to ensure we deliver seamless, consistent user journeys across different touch points
• Create compelling, crafted visual designs, and seamless user experiences across the purchase journey
• Analyse user data, feedback, and behavioural metrics to identify opportunities, inform design decisions and drive continuous improvement
• Design and optimize landing pages, product details pages, checkout and upsell flows, and other key surfaces
• Conduct and run user research to gather insights, validate design decisions, and understand user needs
• Advocate for user-centered design principles while balancing business objectives
• Stay up-to-date with industry trends, tools, and best practices in e-commerce and growth design
• Contribute to the evolution of the team’s ways of working and the overall culture

Preferred Qualifications

(Bonus) Motion design skills —while not required, experience adding micro-interactions or animations is a plus

Benefits

• Remote work isn’t just an option — it’s how we work best
• We are intentional about building a distributed, high-performing team where collaboration, trust, and flexibility thrive
• We design our workflows around asynchronous communication and shared documentation to support autonomy, focus, and cross-timezone collaboration
• While our teams work independently, connection and teamwork remain central to how we operate — through regular rituals, meaningful virtual interactions, and in-person gatherings every quarter
• These include team offsites and a yearly company-wide retreat to build relationships, spark creativity, and have fun together
• Being remote-first also means we value outcomes over hours and trust our team members to manage their work in a way that suits their unique rhythm and responsibilities
• This approach allows us to support a truly flexible work environment, while staying aligned with our mission and values
• At ZOE, working remotely doesn’t mean working alone — it means being empowered, supported, and connected, wherever you are
• We are committed to offering competitive and equitable compensation that reflects the value of each role and aligns with regional labor market standards
• Our approach to compensation goes beyond just base salary — we offer a comprehensive package that includes base pay and stock options, ensuring that every team member is rewarded for their contributions to the company’s growth and success
• Our total compensation package is designed to support the well-being of our employees, recognise their individual contributions, and empower them to grow alongside ZOE
• Competitive health insurance and wellness packages
• Inclusive parental policies
• Tailored professional development programs