Senior Product Manager

Summary

Join Allwyn Lottery Solutions, a global leader in iLottery software, as a Product Manager focusing on new product innovation. You will lead the discovery and ideation process, working across various teams to define problems, identify KPIs, and align with the overall product strategy. Responsibilities include conducting market research, developing business cases, presenting to stakeholders, and ensuring compliance with industry standards. You will need proven experience in product management, a strong analytical background, and excellent communication skills. The role offers a competitive salary, bonus plan, comprehensive benefits, and a flexible work environment.

Requirements

• Have a competent understanding of web and mobile technologies and complex transactional systems
• Have expertise in conducting data analysis to derive actionable insights for product improvement, using tools such as Survey Monkey, usertesting.com, Google Analytics, Aha, HotJar, Tableau, or others
• Have the ability to convert research findings into practical product enhancements
• Have proven experience (7+ years) as a software Product Manager, Product Owner, Business Analyst or other related disciplines
• Have a Bachelor’s degree in Engineering, Business, Marketing or a related field
• Have proven experience in a complex transactional B2C environment (5+ years)
• Have proven experience in managing software discovery and research projects, leading to the creation of prototypes and concepts
• Have a proven track record of successfully launching complex products, strong analytical skills, and a deep understanding of market trends and customer behaviors

Responsibilities

• Structure investigations and research activities by defining problems that are worth solving, identifying KPIs and ensuring alignment with the overall product strategy and vision
• Coordinate and execute the discovery and ideation process of new products and services by working across design, research, product, architecture and engineering capabilities, whilst taking guidance from subject matter experts
• Lead brainstorming sessions or workshops to generate new ideas and elicit requirements
• Identify knowledge gaps and conduct or initiate research (business, customer or data analysis) to better understand Lottery customer or player needs. Analyse and draw insights from research findings, converting them into actionable improvements of the product
• Significantly contribute to the strategy of specific products and services, producing artefacts and presenting material to gain support from senior stakeholders
• Stay informed on industry trends, competitor capabilities, and market successes to enhance our strategic positioning
• Produce business cases for new initiatives and feature developments
• Showcase our products and conduct product presentations to existing customers and stakeholders
• Provide insights and guidance on current trends and advancements in the industry to maintain and enhance our market position
• Work with lottery customers to solve problems and ensure that AWLS products are implemented successfully to meet business objectives
• Act as a B2C expert, championing the needs of customers and contributing ideas that are backed by a wealth of prior commercial experience
• Contribute to the product roadmap for specific products, with an initial focus on innovation and improvements
• Champion and balance the interests of internal stakeholders, AWLS’s Lottery customers and the end users of our products
• Ensure compliance with industry standards and legal regulations. Advocate for responsible gaming practices and upholds company values in all product strategies and implementations
• Act as ambassador for the product internally and externally
• Encourage a culture of innovation, collaboration and inspires enthusiasm towards innovation
• Understand the need for effective relationships. Manage relationships across AWLS, customers and suppliers
• Be capable of presenting product strategies and the product vision to senior stakeholders and the wider team in a succinct and cohesive way, ensuring that buy-in and common understanding is achieved at all levels
• Work effectively across and between organisations and locations to enhance transparency and facilitate direct communication between technical and non-technical team members
• Use a range of tools, techniques and visual aids such as diagrams, process flows and concept wireframes to gather information on a complex subject area, and present a clear and concise summary
• Create artefacts that have a measurable impact on comprehension across delivery and customer teams, facilitating a smooth and efficient analysis and scoping process
• Be confident in abstracting information to be consumed by technical or non-technical audiences
• Drive progress whilst requiring minimal oversight
• Develop research and discovery plans, define scope and objectives, and set timelines and milestones
• Lead research and discovery project execution, coordinating with various teams to ensure the project is completed on time and within scope

Preferred Qualifications

• Have experience working in a software consulting firm or software delivery organisation
• Have experience in gaming and/or lotteries industry
• Have an Advanced degree (MBA or equivalent)

Benefits

• Be part of a dynamic team with enthusiastic experts that will support your talent and growth
• Embark on a journey within a diverse environment full of opportunities and challenges
• Comprehensive onboarding experience designed to facilitate your smooth transition
• Attractive salary and a bonus plan
• Health and life insurance for you and your family
• Well-being allowance
• Monthly lunch allowance
• Developmental 360° feedback framework
• Unlimited Training options and tools
• Extensive leave plan
• Employee Assistance Program with specialized Counselors / Licensed Psychologists
• Enjoyable and stable working environment
• Flexible working arrangements (fully remote/hybrid)
• Modern workspace environment
• Apple equipment and top-notch office technology to support our hybrid working