Senior Product Manager

Summary

Join Bixal as a Senior Product Manager to lead a crucial initiative improving the Veteran Transition Experience under the SPRUCE IDIQ contract with the Department of Veterans Affairs. This full-time, one-year position (contingent on contract award) focuses on enhancing digital solutions for Veterans and their families. You will drive product strategy, collaborate with government agencies, and lead Agile teams. This role offers a unique opportunity to make a significant impact while benefiting from Bixal's supportive and inclusive culture. The position is remote and open to candidates legally authorized to work in the US. Bixal does not provide visa sponsorship.

Requirements

• Bachelor’s degree, plus at least eight years of relevant experience, or an equivalent combination of education and/or experience
• Experience/expertise with continuous discovery and delivery required
• Experience in product management, leading digital products in a government, healthcare, or highly regulated environment
• Strong expertise in Agile methodologies, product roadmaps, and stakeholder management
• Experience in user research, service design, and data-driven decision-making
• Proven ability to navigate complex technical landscapes, including APIs, cloud services, and data interoperability
• Ability to manage relationships across multiple agencies and balance competing priorities
• Strategic Thinking: Ability to anticipate challenges, identify opportunities, and drive innovative solutions
• Leadership & Influence: Strong ability to lead teams without direct authority, aligning diverse stakeholders toward a common goal
• Collaboration & Relationship Management: Exceptional skills in building trust, negotiating priorities, and fostering partnerships across multiple teams and agencies
• Communication & Storytelling: Ability to translate complex technical concepts into clear, compelling narratives for both technical and non-technical audiences
• Empathy & User Advocacy: Deep commitment to human-centered design and ensuring solutions meet the real-world needs of Veterans
• Problem-Solving & Adaptability: Comfortable navigating ambiguity, rapidly changing environments, and government bureaucracy
• Must be able to obtain and maintain a Public Trust clearance

Responsibilities

• Lead the end-to-end product lifecycle for Veteran transition services, from discovery to delivery
• Develop and iterate on a data-driven product roadmap in collaboration with VA stakeholders
• Define key outcomes aligned with VA’s mission to improve the transition experience for Veterans
• Partner with VA Veteran Experience Services (VES), Product Delivery Service (PDS), and Office of Information & Technology (OIT) teams
• Work across federal agencies (DoD, DoL, SBA, OPM) to integrate cross-agency benefits for Veterans
• Cultivate relationships and ensure alignment with Veterans Health Administration (VHA) and Veterans Benefits Administration (VBA)
• Lead multi-disciplinary Agile teams through two-week sprint cycles, ensuring delivery of high-impact features
• Collaborate with UX designers, engineers, and data analysts to optimize the VA.gov Transition Experience
• Utilize iterative design principles, user research, and feedback loops to enhance Veteran engagement
• Ensure seamless integration with VA Master Person Index (MPI) and other authoritative data sources
• Oversee API integrations with VA and external systems, considering constraints such as data security, availability, and interoperability
• Drive cloud-based and open-source technology adoption per OMB Guidance M-16-21
• Adhere to VA digital service standards, including Section 508 accessibility, Digital Services Playbook, and VA Design System
• Implement robust monitoring, analytics, and reporting to measure impact and product performance
• Ensure security, compliance, and data governance in alignment with federal IT regulations
• Perform other relevant duties as required

Preferred Qualifications

• Experience with VA, federal health systems, or government digital transformation
• Knowledge of veteran benefits, transition processes, or public service technology
• Familiarity with FAR, FISMA, TIC 3.0, and federal cybersecurity policies

Benefits

• Flex hours
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability and life insurance
• Commuter benefits
• Generous PTO
• 11 Paid holidays
• Professional development opportunities