Senior Product Manager

Summary

Join CARET's remote-first team as a Senior Product Manager to lead the development and launch of new products and features for our legal practice management software. You will collaborate with stakeholders, conduct market research, and work closely with customers to deliver comprehensive solutions. This role requires a Bachelor's degree, 5+ years of BTB product management experience, and a strong understanding of the legal industry. Excellent communication, analytical, and problem-solving skills are essential. CARET offers a competitive salary, flexible PTO, certification reimbursement, and comprehensive benefits.

Requirements

• Bachelor's degree in related field
• Minimum of 5+ years of BTB product management experience

Responsibilities

• Collaborate with stakeholders to define the product vision and roadmap
• Become well-versed in the legal industry and its diverse collaboration challenges to guide and communicate the value you're creating for our customers
• Work closely with customers and go-to-market teams to think beyond software and deliver a whole solution
• Conduct market research and analysis to identify customer needs and opportunities for growth in user adoption
• Develop and maintain a prioritized product backlog
• Work closely with cross-functional teams to ensure timely delivery of product releases
• Conduct user testing and gather feedback to inform product decisions
• Monitor and analyze product performance metrics to inform product improvements
• Create and deliver product training and documentation to support, sales and customer success teams

Preferred Qualifications

• Experience in the legal industry, working with legal professionals, and understanding of the legal business processes
• History of customer-centered problem solving
• Strong analysis and synthesis skills, demonstrating the ability to break down problems into components that are structured into systemic solutions
• Excellent listening and communication skills
• Ability to think strategically and identify opportunities for growth
• Strong analytical skills and experience with data-driven decision -making

Benefits

• Flexible PTO
• Certification(s) reimbursement
• Summer Fridays
• No meeting Fridays
• Extended Medical, Dental, Paid Sick Days, Vision, Life Insurance, and Disability Leave Coverage