Senior Product Manager

Summary

Join Daxko as a Senior Product Manager and lead the growth of our Payments Platform. You will define and execute the strategic vision, ensuring it meets customer needs while maintaining security and compliance. This role requires collaboration with engineering, sales, marketing, and customer success teams. You will be responsible for platform growth, adoption, and innovation, utilizing your expertise in payments technology. Success in this fast-paced, data-driven environment demands strong communication and leadership skills. Daxko offers a comprehensive benefits package including flexible paid time off, health insurance, fitness reimbursement, 401k matching, parental leave, and remote work options.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or in a related field
• 6+ years of experience in B2B software product management, engineering, or related fields (platform focus preferred)
• 3+ years in payments (merchant services, payment gateways, processors, etc.)
• Strong understanding of card-present (CP) and card-not-present (CNP) transactions, ACH, and subscription-based payments
• Proven ability to drive platform scalability, security, and adoption
• Strong communication and leadership skills, with the ability to influence at all levels
• Willingness to travel up to 25%

Responsibilities

• Own the Payments Platform Roadmap: Define and execute the strategic vision for Daxko’s Payments Platform, balancing market opportunities, customer needs, and business objectives
• Drive Platform Growth & Adoption: Partner with the Payments Services team to ensure our platform capabilities align with customer and business needs
• Collaborate with Engineering: Work closely with developers to optimize payments processing, security, and infrastructure for scalability and reliability
• Ensure Compliance & Security: Stay ahead of evolving fraud prevention, security standards (PCI DSS), and regulatory requirements
• Be a Payments Innovator: Research and implement emerging payment technologies, ensuring we stay ahead in the industry
• Champion Customer-Centric Solutions: Use market analysis, customer feedback, and payment processing insights to deliver a best-in-class experience
• Lead Cross-Functional Execution: Work across Sales, Marketing, Development, Customer Success, and Support to drive seamless product launches and adoption
• Monitor & Scale the Platform: Implement performance monitoring, resiliency strategies, and quality-focused enhancements to support platform growth
• Be the Internal & External Payments Platform Evangelist: Represent Daxko Payments in industry discussions and share your expertise across teams

Preferred Qualifications

• Payments industry certification (e.g., Accredited Payments Risk Professional, Certified Payments Professional)
• Experience with high-volume transaction systems and payment security best practices

Benefits

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Remote work