Senior Product Manager

Summary

Join Figure, a leading financial technology firm, as a Senior Product Manager and contribute to the development of a best-in-class loan platform. Partner with cross-functional teams to improve internal tools used by Customer Success and operations teams, define product strategy, and create success metrics. You will collaborate with engineering, design, and data science teams to bring your ideas to life, drive new feature development, and analyze results. This role requires a data-driven approach, excellent communication skills, and the ability to thrive in a fast-paced startup environment. The compensation package includes a competitive salary, bonus, equity, and comprehensive benefits.

Requirements

• BS/BA preferred, with 7+ years of related experience as a Product Manager
• Demonstrated success in leading the development and delivery of internal tools required
• Self-starter who is passionate about solving complex and meaningful problems
• Ability to get into details to ensure successful execution while understanding the strategic level impact of our work
• Excellent product judgments, with an ability to make wise and quick decisions based on complexity, stakeholders, and other constraints
• Data-driven approach with strong analytical abilities
• Proven success communicating cross-functionally and building solid business relationships
• Ability to build and thrive in a fast-paced startup environment

Responsibilities

• Improve the products and tools our Customer Success and operations teams use on a daily basis to support our lending business and digital asset business
• Serve as the subject matter expert on our internal tools and the users who rely on them
• Clearly define and communicate strategy, priorities, and key performance indicators with all stakeholders
• Create, monitor, and assess success metrics, and present findings to the leadership team
• Collaborate with the broader cross-functional team, including Engineering, Data Science, Design, and Customer Operations to bring your ideas to life
• Synthesize and prioritize user needs and own the narrative of what problem should be solved, for whom, and why it matters
• Drive new feature development from start to finish - write product requirements, work cross-functionally with design and engineering, launch features, analyze results, synthesize learnings, and iterate through product development, shipment, and maintenance by applying a deep knowledge of Figure’s business

Preferred Qualifications

• Experience utilizing AI for operational efficiencies a strong plus
• Experience in the Mortgage ecosystem is a strong positive
• Experience in the Digital Asset / Crypto ecosystem is a plus

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement