Senior Product Manager

Summary

Join GoDaddy's Security Team as a Senior Security Product Manager and own the roadmap for our cyber security solutions, including SSL/TLS certificates, malware scanning, and more. You will work cross-functionally with various teams to design, launch, and scale products for diverse customer segments. This remote position requires 7+ years of product management experience in website security and proven success managing products for B2C, B2B, and B2B2C business models. You'll leverage your technical expertise in website security technologies and drive iterative product development. GoDaddy offers a range of benefits, including paid time off, retirement savings, and other family-friendly benefits. The company embraces a diverse culture and values employee contributions.

Requirements

• 7+ years of product management experience in website security or related fields
• Proven track record of managing products for B2C, B2B, and B2B2C business models
• Hands-on experience with SSL certificates, malware detection, WAF/CDN, and related technologies
• Represent the voice of the customer by collecting and analyzing feedback, identifying key needs, and translating them into actionable features
• Regularly engage with customers to understand their evolving needs, pain points, and preferences through interviews, surveys, and usability testing
• Analyze behavioral and usage data to identify patterns and opportunities for continuous improvement
• Leverage your knowledge of SSL/TLS certificates, malware scanning, site monitoring, backups, WAF/CDN, and other website security technologies to guide product development
• Foster a culture of curiosity and learning, encouraging teams to embrace experimentation and adapt to findings

Responsibilities

• Define and manage the product roadmap for website security solutions, aligning with business goals and market demands
• Use rapid hypothesis testing to ensure alignment between identified customer problems and proposed solutions before development
• Drive iterative cycles of ideation, prototyping, and testing to quickly validate concepts and refine product features
• Build mechanisms to collect, analyze, and incorporate user feedback throughout the product lifecycle
• Launch MVPs to test hypotheses in-market with minimal investment and gather actionable insights quickly
• Conduct customer and market research to identify pain points, emerging trends, and competitive opportunities across B2C, B2B, and B2B2C segments
• Partner with engineering, design, marketing, and sales teams to define product requirements and ensure successful launches

Preferred Qualifications

• Experience leveraging AI/ML algorithms to detect malware, phishing, and other threats in real-time, improving accuracy and reducing false positives
• Expertise in using AI to analyze user behavior patterns for anomaly detection, enhancing proactive security measures against potential breaches
• Knowledge of applying AI for predictive analytics to identify emerging threats and vulnerabilities before they impact systems
• Utilizing AI to consolidate and contextualize data from multiple security tools, enabling faster decision-making and improved visibility
• Applying NLP for identifying phishing attempts in emails or chat communications and scanning content for potential threats

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Incentive eligibility
• Equity grants
• Participation in an employee stock purchase plan
• Parental leave