Gusto is hiring a
Senior Product Manager in United States, Canada

Summary

Gusto is looking for a Senior Product Manager to build and execute a platform strategy using machine learning and personalization to provide timely and relevant product recommendations. The role involves developing a deep understanding of the customer lifecycle, partnering with cross-functional teams, setting goals and strategies, and driving the product development process from concept to launch.

Requirements

• 8-10 years of product management experience driving product adoption and business growth
• Experience at a SaaS company is a plus
• Systems and infrastructure thinking
• Experience building recommendation systems and ad serving platforms
• Data and hypothesis driven, business-minded
• Customer obsessed
• Collaborative execution
• Objective learning
• Passion

Responsibilities

• Develop a deep understanding of the customer’s lifecycle and provide timely and delightful product recommendations
• Partner with Engineering, Design, Data Science as well as Revenue counterparts in Sales, Marketing, and Customer Success to solve complex cross functional problems related to growing product adoption
• Set goals and strategy for your domain then translate it into a roadmap, milestones, and requirements collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders
• Set, track and improve key product and business metrics
• Distill insights and data from key stakeholders, industry trends, competitive analysis, business and product metrics, and other sources to guide strategy
• Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact
• Iterate on mature features using data and customer feedback to identify areas for improvement and optimization, and ensure experiences delight our customers and surpass our business goals

Benefits

• Cash compensation amount for this role is targeted at $144,000 to $178,000 in Denver & most major metro locations, and $186,000 to $230,000 for San Francisco, New York, & Seattle
• Employees who are based in Gusto offices are expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)