Senior Product Manager

Summary

Join Gusto as the first dedicated Product Manager on the HR Partners team and lead the development of a next-generation, tech-enabled service model. You will design and build internal tools, automation, and AI-powered workflows to capture HR Pro expertise and transform it into scalable, intelligent systems. Your responsibilities include shipping a growing library of partner-facing tools, collaborating cross-functionally with engineering, design, operations, and AI teams, setting a fast, iterative pace for experimentation, and defining and measuring success. This role is foundational in Gusto's AI transformation, turning expert judgment into structured, repeatable, and automatable systems. The ideal candidate will have 5+ years of product management experience, a proven track record of launching internal platforms, experience working with expert operators, and hands-on experience integrating AI-powered tools. Gusto offers a competitive salary, benefits, and the opportunity to work in a mission-driven culture.

Requirements

• 5+ years of product management or equivalent experience in high-ownership environments
• Proven track record of launching internal platforms or tech-enabled services that scale human expertise
• Experience working closely with expert operators (e.g., consultants, advisors, or support teams)
• Hands-on experience integrating AI-powered tools (e.g., LLMs, copilots, automation workflows)
• Scrappy builder mindset—comfortable with ambiguity, biased toward action, and quick to prototype
• Strong communicator and collaborator with a user-obsessed, service-oriented product approach

Responsibilities

• Ownership : Design and build internal tools, automation, and AI-powered workflows that capture HR Pro expertise and transform it into scalable, intelligent systems
• North Star : Ship a growing library of partner-facing tools and workflows that enable HR Pros to serve customers more efficiently—and generate the structured inputs we need to automate those tasks in our AI platform
• Collaborate : Partner cross-functionally with engineering, design, operations, and AI teams to build end-to-end solutions
• Set a fast, iterative pace for experimentation—learning from the field and shipping improvements weekly
• Define and measure success, ensuring the tools we build improve both the HR Partner and customer experience

Benefits

• Our cash compensation amount for this role is $152,000/yr to $190,000/yr in Denver & most major metro locations, and $184,000/yr to $230,000/yr for San Francisco, Seattle & New York
• We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada