Senior Product Manager

Summary

Join Housecall Pro as a Senior Product Manager and help build and improve our products. You will lead a squad, responsible for defining product vision and strategy, conducting research, collaborating with design and engineering teams, and driving product execution. This role requires 5+ years of product management experience, including 1+ year in a leadership role, and fluency with data analysis. Housecall Pro offers a generous benefits package including medical, dental, vision, life, disability, 401(k), paid holidays, flexible PTO, equity, and tech reimbursements. The ideal candidate is passionate about user experience, possesses strong project management skills, and excels in communication and mentorship. We offer a culture built on innovation and a commitment to growing team members' careers.

Requirements

• 5+ years of experience in product management with 1+ year in a leadership role
• Fluency with using Data - tactical (e.g. A/B testing) and strategic (e.g. estimations, sizing) to inform decisions
• Experience working in product, design, and engineering teams that focus on producing customer value and driving business results
• Deep understanding of Product Management processes
• Experience in high performing product organization

Responsibilities

• Identify market opportunities, and define product vision and strategy
• Conduct in-depth interviews, surveys, and competitor research
• Analyze customer and business data
• Write and present strategy and product overview documents
• Collaborate to develop strategy, explore compelling solutions, drive execution of building features and functionality, and launch/measure/learn/iterate/improve products
• Support Product Designers with sound design instincts and clear thinking
• Create event models and user flows
• Collaborate with Design and Engineering to develop wireframes
• Partner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirements
• Conduct user testing to validate solutions
• Effectively plan how to go from idea to delivered product and communicate that plan to stakeholders and product managers
• Create, update, and communicate roadmaps
• Plan day-to-day operations of the product team
• Drive the execution of building features and functionality by doing whatever is needed to keep momentum going alongside stakeholders
• Effectively launch, measure, learn, and iterate quickly to improve the product and its performance
• Create measurement plans to monitor feature adoption and usage, and financial performance
• Determine launches for the new product, including: alpha, beta and general availability features
• Create go-to-market plans and collaborate with Marketing and Operations to execute them
• Rapidly develop post-launch product iterations

Preferred Qualifications

• Experience building internal tools/enterprise products
• Home services industry knowledge
• Experience working across cultures and time zones
• Passionate about user experience and deep customer empathy
• Strong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously
• Ability to mentor and motivate product managers
• Strong communication skills to reach consensus and move big projects forward
• See into competitive products and draw meaningful insight

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401K
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits