Senior Product Manager

Summary

Join Matomo, a leading open-source web analytics platform, as a Senior Product Manager to drive its enterprise-readiness transformation. This strategic, customer-facing role involves discovering and delivering high-impact solutions for enterprise users, partners, and the community. You will leverage human-centered design, collaborate with cross-functional teams, and champion ethical analytics. Responsibilities include product discovery, go-to-market localization, strategic product leadership, brand evangelism, and rigorous analysis. The ideal candidate possesses extensive experience in B2B SaaS or data platforms, a deep understanding of privacy regulations, and exceptional communication skills. This is a fully remote position with a competitive salary and benefits package.

Requirements

• Business-level proficiency in English and German or French
• 7+ years of experience leading product management for complex B2B SaaS or data platforms
• Human-Centred Design Expertise: Deep knowledge of design thinking principles applied to product development
• Strong Leadership & Mentorship: Track record of guiding cross-functional teams and mentoring product professionals
• Privacy-First Mindset: Experience embedding Privacy by Design principles; strong knowledge of GDPR and ePrivacy
• Exceptional Communication: Outstanding storytelling and communication skills for both technical and non-technical audiences
• Collaborative & Empathetic: Passionate about building transparent, user-first experiences with strong empathy
• Remote Work Experience: Skilled in remote, distributed teams across multiple time zones, using Jira, Confluence, ProductBoard, Miro, or similar tools
• Customer-to-Tech Bridge: Proven ability to translate customer needs into technical execution
• Education: Degree in Computer Science, Economics, Design, Business, or a related field, or equivalent professional experience

Responsibilities

• Engage directly with key enterprise customers across Europe to understand their full ecosystem — from procurement and compliance to workflows, integrations, and user outcomes
• Apply human-centred design and design thinking to uncover unmet needs and pain points
• Map and prioritise buyer personas and user needs to influence product roadmaps and guide go-to-market alignment
• Run co-creation workshops and design sprints to ideate and test solutions quickly
• Validate hypotheses through continuous discovery, prototyping, and real-world feedback
• Help define and evolve Matomo’s Ideal Customer Profile (ICP) to align product strategy with high-value users
• Partner closely with Sales, Marketing, and Customer Success in key markets (Europe and North America) to co-develop localised launch strategies, messaging, and adoption plans
• Translate regional findings into scalable enablement and product adoption strategies
• Provide insights into local pain points, feature gaps, and regulatory concerns to ensure market fit
• Lead the end-to-end Enterprise product discovery funnel — from early ideas to validated solutions
• Collaborate with the Head of Product and Product Committee to align product strategy with customer needs, regional regulations, and competitive landscape
• Balance intuition and evidence using structured tools such as value sizing and cost-benefit assessments
• Navigate competing stakeholder inputs to drive prioritisation and alignment
• Drive roadmap execution across development squads, ensuring impact, responsiveness, and measurable outcomes
• Balance open-source and enterprise customer needs to maintain a cohesive, scalable platform experience
• Align priorities, OKRs, and delivery rhythms across squads for consistent execution
• Represent Matomo at key industry conferences, webinars, and events
• Engage with enterprise prospects, partners, and influencers to share Matomo’s vision and strategy
• Act as a public-facing thought leader bridging market needs with internal teams
• Build strong feedback loops between market signals and product planning
• Conduct competitive and market research to identify differentiation opportunities
• Deliver evidence-backed proposals trusted by the Product Committee and stakeholders
• Define clear success metrics and ensure features deliver measurable value and ROI
• Champion a culture of experimentation, learning, and iteration across teams
• Embed design thinking into every stage of discovery and delivery
• Mentor Product Owners and Designers to elevate empathy-driven discovery practices
• Raise product management standards — improving rituals, discovery, backlog management, and cross-functional collaboration
• Proactively address UX and product design gaps by facilitating co-design workshops or coordinating external experts
• Embed structured prioritisation, hypothesis validation, and user research approaches
• Develop deep product knowledge across Matomo’s architecture, capabilities, and value proposition
• Stay ahead of evolving privacy and data protection laws (GDPR, ePrivacy) and embed compliance into the product
• Track enterprise analytics trends to shape long-term product strategy

Benefits

• Competitive Salary Package (based on experience)
• Fully remote and flexible work environment
• Generous paid leave and holiday policies
• Professional development and leadership growth opportunities
• Co-working space paid for and/or work from home
• All home office equipment paid for (laptop, desk, chair, standing desk, lights, etc.)
• Flexible hours
• A huge “playground” to grow your skill set
• Volunteering Day: Empower Your Impact
• Bereavement Leave for Pets: Compassion Beyond Boundaries
• Training Opportunities
• Mental Health Support Services