Senior Product Manager

Summary

Join PointClickCare as a Senior Product Manager and contribute to the vision and strategy for content management capabilities. Define and own product roadmaps, drive execution, and deliver value to users and customers. Deeply understand user and customer needs, leveraging expertise to drive innovation in content management and improve user experience. Refine and evangelize a vision, solve customer problems from discovery to delivery, and collaborate to ensure successful outcomes. Optimize time to value, approach work with curiosity, and maximize ROI for products. The role requires a collaborative approach and a growth mindset.

Requirements

• Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment
• Bachelor’s Degree in business, computer science, or a healthcare-related field of study
• 5+ years of Software Product Management experience
• Proven track record of managing products, innovation, and a general curiosity and drive for building great products
• Strong written and oral communication skills with internal and external stakeholders
• Solid understanding of Agile practices is required and familiarity with Design Thinking is a plus
• Experience managing B2B SaaS products
• Prior experience managing commercial software products through the entire software development lifecycle
• Strong skills communicating effectively with internal and external stake holders, both orally and in writing
• Working knowledge of standard clinical concepts/terminology e.g. SNOMED, LOINC, UMLS and other applicable standards
• Solid track record of managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience

Responsibilities

• Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points
• Understand company strategy and contribute to strategy and multi-year roadmap for your product areas, to achieve strategic outcomes and increase wallet share
• Prioritize product investments and tradeoffs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment
• Work closely User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible
• Liaise with Software Commercialization, Sales, Legal, Regulatory, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases

Preferred Qualifications

Relevant direct experience in the clinical domain—focus on nursing care and/or the Senior Care market preferred

Benefits

• $135,000 - $152,000 a year
• + 12.5% performance-based bonus
• Full-time benefits