Senior Product Manager, Device Management

Summary

Join JumpCloud as a Senior Product Manager to drive the device management roadmap for Apple devices. Collaborate with cross-functional teams to define products exceeding customer needs, lead efforts in defining outcomes and user stories, and align the roadmap with KPIs. Communicate the product vision to various stakeholders, including senior leadership and customers. This remote role, based in India, requires 5+ years of Product Management experience in SaaS, Enterprise, or security products, or 10+ years in IT Management. Experience with Unified Endpoint Management, especially managing Apple products, and knowledge of IT technologies and security domains are essential. The ideal candidate is a self-starter with a proven track record of driving impact and delivering products in a fast-paced environment.

Requirements

• Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products and/or 10+ years in IT Management 8+ years of increasing responsibility in related roles
• Experience with Unified Endpoint Management, specifically in managing Apple ecosystem of products, including Macs, iPhones, and iPads
• Good knowledge of IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM or software management, threat detection, and cybersecurity
• Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.)
• Solid understanding of end user device management technologies (i.e., VMware Workspace One, Apple Business Manager)
• Self starter with drive and demonstrated ability to execute and deliver product and achieve objectives in an innovative and fast paced environment
• Track record of driving impact in a cross-functional, highly collaborative environment that releases software often. We are looking for someone who can ship products
• Swift, high-quality decision making and prioritization, informed by customer and market data, but balanced with pragmatism and vision
• Excellent communication skills across all mediums (visual, written, verbal) that inspire teams, simplify complex technical concepts, and bolster your decisions with focus and clarity
• Passion to be successful in startup and high growth environment

Responsibilities

• Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products to meet or exceed current and future needs
• Collaborate closely with Software Architects, user experience and research, marketing, business analytics, and other cross functional teams to define products with great customer experience
• Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process
• Alignment of the roadmap and application of our KPIs across products, as well as oversee execution and key outcomes related to device management for all our supported platforms
• Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts

Preferred Qualifications

• Experience developing products and services for Apple environments is a differentiator
• Migration experience from SCCM to Intune Microsoft Endpoint Manager, including co-management and hybrid configurations