Senior Product Manager

Summary

Join Postscript as a Senior Product Manager specializing in offer optimization and spearhead the development of tools to maximize merchant revenue through personalized offers. You will own the Cash Back (Fondue) product line and optimize offer strategies across all Postscript platforms. This fully remote position requires a strong understanding of e-commerce, pricing, and AI. Leverage AI and customer data to tailor offers, driving customer acquisition and retention. The ideal candidate has 7+ years of progressive product management experience and a technical background. Postscript offers a competitive salary, equity, flexible work, and comprehensive benefits.

Requirements

• 7+ years of progressive Product Management experience; Founder or Co-Founder experience within a B2B or B2B2C SaaS company is strongly preferred
• Demonstrable experience with offer optimization strategies within e-commerce, marketing technology, or fintech industries
• Foundation in AI-driven product development, particularly with practical applications of machine learning for customer behavior analysis and segmentation
• A technical background or degree in a relevant discipline, coupled with a solid grasp of product management best practices and methodologies
• Proven track record of successful execution in high-scale, multi-channel messaging platforms, with a strong understanding of personalized marketing principles

Responsibilities

• Own and articulate the product vision and strategic roadmap for offer optimization and the Cash Back (Fondue) product line, ensuring strong alignment with company objectives and the evolving needs of our merchants, while actively integrating AI-driven insights and sophisticated data models
• Lead the design and implementation of innovative offer optimization features that empower merchants to deliver highly personalized offers based on nuanced customer behavior, thereby maximizing conversion rates and fostering enduring customer loyalty
• Drive product development across all offer optimization surfaces, collaborating effectively with cross-functional teams (engineering, design, marketing, sales) to deliver impactful features while ensuring timely execution and measurable results
• Define and rigorously track key business line success metrics for offers products, analyzing performance across the entire customer lifecycle to inform data-driven decisions for continuous optimization and refinement of our offerings
• Forge strong partnerships with engineering, data science, and Go-to-Market teams to deliver scalable and personalized offer solutions that seamlessly integrate with Postscript’s rapid growth and the expanding needs of our merchant base
• Cultivate deep expertise in diverse offer structures, gaining a thorough understanding of how various offer types (e.g., cash back, discounts, free shipping, bundles) influence customer behavior and the resulting ROI for our merchants
• Champion innovation in offer strategies, proactively identifying opportunities to strategically leverage AI and machine learning technologies to significantly enhance offer effectiveness and personalization across all Postscript properties

Preferred Qualifications

• Technical degree in a relevant field
• Strong understanding of the intersection of e-commerce, pricing and offer strategy, fintech, and martech (AI expertise is a significant advantage)
• Experience in business intelligence, financial modeling, opportunity sizing, and/or forecasting
• Possesses MBA or a General Manager background
• Experience in product operations or technical program management
• Execution experience with high-scale, multi-channel messaging platforms
• Experience with platform expansion (e.g., new primary platform integrations beyond Shopify)
• Direct experience within the e-commerce, martech, and fintech sectors
• Experience scaling and expanding existing product lines
• Prior experience as a startup founder/cofounder
• Familiarity and experience within the Shopify ecosystem
• Significant experience within the Shopify ecosystem or similar leading e-commerce platforms is highly preferred

Benefits

• Competitive salary range of USD $156k – $180k base plus significant equity (we maintain a non-geo-based salary structure)
• High-growth startup environment offering substantial opportunities for direct impact and significant career advancement
• Flexible work environment – work remotely from home or your preferred location
• A fun, passionate, and collaborative team that genuinely enjoys the work we do
• Competitive compensation package with meaningful equity opportunities
• Flexible paid time off policy to support your work-life balance
• Comprehensive health, dental, and vision insurance plans