Remote Senior Product Manager

Summary

Join Rialtic, an innovative enterprise software platform enhancing health insurers' and providers' capabilities, as a Senior Product Manager. You will play a critical role in building solutions and workflows that optimize and scale our medical billing and coding policy team and intellectual property. Reporting to the VP of Product, you will develop and enhance our internal policy management platform. This role focuses on managing and enhancing the tooling used to create and maintain rules and associated metadata. You will also design workflows and tooling to help the team operate and grow, directly enabling our vision to scale and leverage new technologies. This position requires strong product management experience, excellent communication skills, and collaboration with cross-functional teams. Rialtic values innovation, problem-solving, and the tangible value each team member brings.

Requirements

• Minimum of 5-7 years in product management, with a proven track record of optimizing enterprise workflows
• Strong understanding of UX/UI principles and web application architectures
• Proficiency in product research, user research, and workflow design and optimization
• Exceptional communication skills, both written and verbal, with the ability to engage and inspire stakeholders
• Excellent problem-solving and prioritization skills
• Ability to collaborate effectively with cross-functional teams, with a focus on engineering, implementation, and subject matter experts
• Familiarity with product management tools (e.g., Jira, Notion, Confluence)
• Basic analytical skills for working with tabular data
• Comfort with video conferencing and creating training documentation
• Ability to leverage Figma to create simple visuals for presentations, brainstorming, or mocks

Responsibilities

• Partner with the VP of Product to develop and articulate a strategic content solution roadmap that supports future product growth and innovation
• Work with engineering and SMEs and leverage new technologies to enhance existing capabilities while also supporting new product opportunities
• Design and build solutions that optimize and scale the medical content team, focusing on our policy management platform which includes payment policy details, logic trees, and associated medical materials
• Craft flow diagrams, execute user research, draft high level executive summaries, user stories, and direct our design team in crafting low and high definition mocks for testing
• Work closely with a full stack engineering team, product designers, and the medical content team to ensure alignment and successful implementation of solutions
• Ensure successful adoption and engagement of solutions by fellow employees through influence and education, unpacking user needs and crafting exciting solutions
• Engage with internal stakeholders, including the medical content team and Product Managers of our market-facing products, to understand their needs and ensure our solutions meet their requirements
• Occasionally interact with clients to gather feedback and insights that will inform product enhancements and improvements
• Develop and implement strategies to automate tasks and optimize the workload of our FTE Content specialists, enabling them to focus on more complex coding and policy concepts
• Elevate automated solutions over people-based workflows
• Ensure our products solve problems in an elegant manner, breaking the trend of clunky, dated solutions for Payers
• Travel to Atlanta approximately 4-6 times a year to collaborate with the product team

Preferred Qualifications

• Demonstrated experience in designing and optimizing complex workflows within highly regulated industries, encompassing people, processes, and technology
• Background in healthcare is a significant plus, specifically on the revenue cycle management side for providers and claims processing for payers

Benefits

• Competitive Salary and Meaningful Equity
• Comprehensive Health Plans covering medical, dental, and vision needs
• Wellness Reimbursements for maintaining physical health
• Access to top-tier mental health services
• Flexible Vacation Policy with Unlimited PTO