Senior Product Manager

Summary

Join Roofr as a Senior Product Manager and play a key role in shaping the future of our leading roofing platform. You will manage the entire product lifecycle, from initial discovery to final delivery, focusing on customer research, user testing, and data analysis. Collaborate closely with a dedicated product development team, including designers and engineers, to build innovative and intuitive software solutions. Leverage your expertise in CRM development and B2B SaaS to create a product that meets the evolving needs of our customers. This is a fantastic opportunity to join a successful, fast-growing startup with significant growth potential and equity offerings. Contribute to a company culture that values innovation, customer satisfaction, and employee well-being.

Requirements

• 5+ years of experience as a software product manager, ideally in a high-velocity, B2B SaaS environment
• A demonstrated ability to break large problems down into smaller, testable hypotheses
• A strong intuition for product design and user experience
• Significant customer research, user testing, and/or product analytics experience and expertise
• You’re experienced in building, implementing or managing CRMs
• You are a clear communicator who can create simple explanations of complex concepts
• You are curious but skeptical, and don’t settle for the first explanation offered to you
• You're adept at leveraging AI tools to significantly enhance the quality of our PDL
• You’re a critical thinker who doesn’t settle for the status quo
• You’re obsessed with providing a world-class user experience
• You sweat the details

Responsibilities

• Manage the full product life cycle from discovery to delivery, with an emphasis on customer research, user testing, definition of acceptance criteria, acceptance testing, and analytics
• Define and analyze key performance metrics
• Regularly speak with customers to gain insight on their specific needs and build a product that can change the trajectory of their business
• Work as part of a dedicated product development team (consisting of you, a product design partner, and a team of software engineers) to build great software
• Support efficiency & velocity of product delivery by maintaining a runway for the engineering team

Preferred Qualifications

• You have experience with SQL, Segment, Amplitude and creating/maintaining event-tracking schemas
• Experience in vertical SaaS field service industries (like roofing, construction, home services)

Benefits

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• 80% employer paid benefits
• RRSP/401k match
• Generous Parental Leave policy
• We host 2 retreats per year and great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Internet and phone allowance
• Remote first culture
• Weekly Friday paydays!