Senior Product Manager

Summary

Join Smith.ai as a Senior Product Manager and lead the development and enhancement of our AI-powered Voice Assistant product and internal tools. You will drive product development from ideation to launch, collaborate with stakeholders to shape the product roadmap, and analyze opportunities for growth. This role requires a strategic mindset, strong communication skills, and experience in a fast-paced, remote environment. You'll work closely with a small, global team, contributing to our team culture and growth. The position offers a competitive salary, equity, and benefits including health insurance, flexible compensation, and a hardware budget.

Requirements

• Fluent in English, comfortable having live video conversations and presenting/discussing work. The engineering team primarily speaks Spanish, but the rest of the org operates in English
• 5-7+ years of product management experience, delivering user-focused solutions
• Experience in startups (Seed to Series B)
• Successful team-based remote work environment experience (e.g., Slack, Teams)
• Adept in project management and development tools (e.g., ClickUp, GitHub)
• Proven success managing full product lifecycles, from shaping to shipping to improvement
• Ability to connect customer feedback to actionable and impactful product improvements

Responsibilities

• Drive Product Development: Own features from ideation through launch, managing requirements, scope, and timelines
• Shape the Roadmap: Collaborate with stakeholders to refine product vision and strategy
• Collaborate: In addition to working with the design and engineering teams, work closely with the founders, Product + Ops teams, customer support, and marketing to design and implement new products/features
• Analyze Opportunities: Conduct business analysis to identify market trends, customer needs, and growth opportunities
• Learn: Understand the system, its strengths, recommend opportunities for improvement, but recognize when scope has increased
• Prioritize Effectively: Optimize the product backlog by balancing dependencies, impact, and tradeoffs
• Document and contribute to process: ability to extrapolate successful processes, implement globally and support with documentation

Preferred Qualifications

• Product management experience within B2B Product-focused organizations
• SaaS, AI/ML, or SMB-focused product experience
• An understanding of prompt engineering, RAG, and other AI mechanisms, or even more, experience training ML models
• Familiarity in Figma's FigJam or other shaping tools

Benefits

• Hardware budget
• 23 Vacation days per year
• Flexible compensation
• English classes
• Health insurance with dental coverage
• Competitive Salary, equity, and annual salary reviews based on performance