Senior Product Manager

Summary

Join Storable as a Senior Product Manager and lead a cross-functional team to build processes and coordinate successful rollouts of Storable Payments across multiple platforms. You will build relationships with storage operators, analyze customer behavior metrics, conduct market research, and collaborate with product operations to ensure smooth rollouts. Effectively communicate strategic improvements and progress to the organization. Work closely with a product owner to build a roadmap balancing business and customer value, and objectively measure and communicate the impact of your work. This role requires a B2B SaaS background and experience in card payment processing. Storable offers a fully distributed work environment and a comprehensive benefits package.

Requirements

• 5 years of professional experience in the tech industry
• 3+ years product management experience in a B2B SaaS environment
• Background in card payment processing required
• Experience working and holding to account 3rd party vendors to achieve objectives
• Strong cross-functional organizational skills to manage dependencies and mitigate risks to keep projects on track
• Analytical. Understand how to predict, measure and communicate financial impact of changes
• Ability to navigate hard conversations and build consensus to produce desired outcomes for both Storable and our customers
• Communication skills to present to a variety of audiences the need for and value of a business case
• Resourcefulness in solving problems
• Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management
• Experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration
• Familiarity working with Agile Scrum methodologies, including the ability to write actionable and detailed user stories
• Manages projects independently
• All applicants must be currently authorized to work in the United States on a full-time basis

Responsibilities

• Lead a cross functional team of support, implementation, sales, marketing, product, engineering, product operations, business operations and design to build processes and coordinate successful rollouts of the Storable Payments on each of Storable’s platforms
• Build relationships with storage operators to understand how we can better help their businesses save time and improve profitability through payments products
• Spend considerable time looking at customer behavior metrics from our tools and comparable experiences elsewhere. You will use that insight to validate the right direction for the product
• Conduct market research and stay up to speed on the payments industry to identify new products and potential revenue streams
• In collaboration with Product Operation resources, ensure smooth rollout with maximum transparency across the organization
• Communicate company-wide why you are making certain improvements, what you hope to learn from them, and how they fit into your overall strategy
• Provide regular updates on projected milestones, progress, and results
• Work closely with a product owner to identify opportunities and build a roadmap that strikes the right balance between business and customer value
• Objectively measure and broadly communicate the impact of the strategic bets and delivered work

Preferred Qualifications

ACH and alternative payment methods experience preferred

Benefits

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance
• 401(k) match after 60 days, 100% vested after 1 year
• Employer contribution to your HSA, plus an HRA to help offset your deductible
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences!
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events
• 8 hours of Rest, Relax, Recharge time to care for your mental health
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively
• Paw'ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed
• $50 monthly home data stipend, plus a home office sign-on bonus of $250
• Fertility care support options to help in your journey towards parenthood
• Access to financial experts to help you make informed decisions and achieve your financial goals
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply