Senior Product Manager - Subscriptions

Summary

Join Tide, a rapidly growing business management platform, as a Product Manager for Membership Plans. You will define the vision and strategy for Tide’s subscription platform, working with various teams to deliver a seamless subscription experience. Responsibilities include prioritizing the product backlog, enhancing the subscription lifecycle, improving processes, monitoring KPIs, and leading creative solutions. You will collaborate with stakeholders across the business, including engineering, legal, and finance teams. This role requires several years of experience as a Product Manager, ideally with a focus on subscriptions or memberships. Tide offers a comprehensive benefits package, including paid time off, a personal L&D budget, work-from-home budget, mental wellbeing platform access, WFH equipment allowance, and share options.

Requirements

• You have several years of experience as a Product Manager, ideally focusing on Subscriptions, Memberships, or Product-led growth features
• You are a confident problem solver, with strong logic and reasoning skills
• You’re comfortable working with legal and finance stakeholders to ensure our subscription models are compliant with regulatory requirements
• You’re data-driven, using insights to prioritise future enhancements
• You have a strong understanding of the business market and its unique subscription needs
• You think with a customer-centric mindset, always looking to deliver exceptional user experiences that drive engagement and retention
• You can bridge the gap between business stakeholders and technical teams, working effectively with technical product requirements
• You have a proven ability to develop global solutions that can be adapted to incorporate local market requirements and ensure their success
• You have experience working across multiple engineering teams, managing and understanding technical requirements
• You have some experience working in a start-up, scale-up, or a fast-paced, dynamic environment

Responsibilities

• Define the vision and strategy for the future of Tide’s Subscriptions platform, working alongside our Business teams and collaborating across all product areas to deliver a seamless and engaging subscription experience
• Continuously prioritising the product backlog and working closely with the Engineering team to enhance the full subscription lifecycle; from sign-up and upgrades to renewals and cancellations
• Improving ways of working and day-to-day processes to ensure multiple stakeholders are aligned on complex subscription management challenges, including pricing, bundling, and benefit delivery
• Monitoring, owning, and understanding KPIs related to subscriptions and member engagement, making data-driven decisions and recommendations to enhance retention and drive long-term value
• Leading creative solutions to make Tide’s subscription experience a true USP, collaborating with UX and Design to develop innovative features that go beyond standard SaaS models

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Family-Friendly Leave (according to statutory)
• Personal L&D budget in the amount of 500 EUR per year
• Work from home budget to set up your space
• Mental wellbeing platform Plum
• WFH equipment allowance
• Share options