Senior Product Manager

Summary

Join Trustpilot, a high-growth FTSE-250 company, as a Senior Product Manager and help consumers make confident decisions. Lead cross-functional agile teams, drive product innovation, and collaborate with various stakeholders to develop and optimize products. Prioritize features, conduct user research, and leverage data insights to guide decision-making. Communicate product strategy to leadership and cultivate strong relationships across departments. Inspire teams to achieve high performance and foster a culture of collaboration and innovation. This role requires significant product management experience, a deep understanding of product principles, and expertise in user research and data analysis. Trustpilot offers a competitive compensation package, flexible working options, and various benefits.

Requirements

• Significant product management experience working within agile teams, with a proven history of delivering effective digital products
• Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies
• Demonstrated experience working in cross-functional teams and leading through influence, not authority
• Expertise in user research, A/B testing, and data analysis to guide decision-making and product development
• Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement
• Passion for emerging technologies and their application in product innovation and user experience
• Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision

Responsibilities

• Lead cross-functional agile teams, including remote members, through the entire product lifecycle
• Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs
• Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products
• Prioritize new features and enhancements using robust product management frameworks
• Conduct in-depth user research and leverage data insights to define problems and validate solutions
• Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success
• Communicate product strategy, status updates, and potential risks to executive leadership and internal teams
• Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise
• Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation

Benefits

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more
• Independent financial advice and free standard professional mortgage broker advice