United Way is hiring a
Senior Product Manager

Summary

Join FIGS as a Senior Product Manager to lead the vision and strategy of FIGS Mobile Apps. This role will partner with Marketing, Data teams, and Engineering to build a first-class native app ecommerce experience for healthcare providers.

Requirements

• A minimum of 5-7 years of product management experience delivering highly successful and impactful native mobile experiences for IOS and Android Platforms
• Strong understanding of the mobile app ecosystem, including industry trends, best practices, and emerging technologies
• Demonstrated success in delivering high-quality consumer-facing digital products, preferably in the retail or e-commerce domain
• Analytical mindset with a strong ability to interpret data, generate insights, and make data-driven product decisions
• Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Strong leadership and strategic thinking capabilities, with a track record of driving successful product outcomes
• An innate customer focus, paired with a deep appreciation for the FIGS brand
• Strong bias for action; ability to juggle multiple competing priorities and create a sense of urgency in a fast-paced, dynamic environment

Responsibilities

• Assume primary ownership of the existing FIGS native IOS app, and future native Android app experiences
• Work closely with Engineering, UX Design, Marketing and Data teams to build a first-class native app ecommerce experience for our devoted community of health care providers
• Be the domain expert in all things mobile apps, including success metrics, benchmark data and progress to goals, and fluent in app trends and the needs of target customer cohorts
• Work closely with the Sr. Director of Product to set a vision for the FIGS App user experience, and evangelize it across the organization
• Collaborate with your PM peers to align the mobile App roadmap with the FIGS DTC roadmaps, and ensure that customer needs are being met in the most efficient and cohesive way possible
• Manage feature development alongside new business requests, market opportunities, and bugs while proactively communicating updated timelines & impacts
• Ensure quality of product deliverables through manual testing and partnership with engineering on automation
• Write detailed Product Requirements, launch plans and manage performance tracking & reporting of results
• Analyze test and app data to identify key customer pain points and opportunities for refinement, new solutions, and growth
• Work closely with the growth, engagement and acquisition Marketing teams to ensure visibility into the performance of the app as a customer acquisition & retention tool
• Manage weekly/monthly reporting, and quarterly/annual roadmap processes

Benefits

• Comprehensive benefits and perks package focused on your well-being
• Premium medical, dental and vision coverage
• Full access to wellness services through Breethe and Classpass
• 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide