Senior Product Manager

Summary

Join UpKeep, a leading cloud-based Asset Operations Management software company, as a Sr. Product Manager or Sales Representative. As a Sr. Product Manager, you will drive the product roadmap for iOS and Android applications, prioritize features, and work with cross-functional teams. The Sales Representative role focuses on B2B SaaS sales, managing pipelines, qualifying leads, and closing deals. Both positions require significant experience in their respective fields and strong communication skills. UpKeep offers a competitive salary, benefits, and equity. The company fosters an inclusive and mission-driven culture with opportunities for remote work.

Requirements

• 6+ years of SaaS and mobile product management experience
• Degree in a technical or business discipline
• Experience working with software development teams using agile methodologies
• Experience with engineering teams in US and India
• Web and mobile experience
• Comfortable using Agile methodology to run backlog grooming, sprint planning, stand-ups
• Experience in project management tools and workflows
• 2+ years B2B SaaS sales with quota carrying and direct sales experience
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Proficiency with CRM applications such as Salesforce
• Extensive lead generation and sales development experience in a high-paced sales environment
• Organized and detail-oriented with excellent follow-up skills
• Selling solutions over the phone with persuasive closing techniques
• Ability to work independently and as part of a team in a highly dynamic and fast paced environment
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills

Responsibilities

• Drive the product roadmap for our iOS and Android applications in coordination with our core web platform
• Prioritize effectively, balancing the feature roadmap with tech foundational efforts and bug fixes
• Own features and experiments end-to-end, including writing product definitions, driving cross-functional execution, and working with Product Design and Engineering to assess tradeoffs and feasibility
• Work closely with our users, research, and customer success to deeply understand and address user needs and identify opportunities
• Partner closely with teams across UpKeep to align development with cross-platform initiatives, manage dependencies, and ensure consistency of our experiences cross-platform
• Set and communicate project timelines and release schedules, and reset expectations when things change
• Help define and coordinate A/B tests to explore and validate new ideas
• Effectively manage your own sales pipeline; by timely follow-up on qualified leads generated through marketing and our BDR team, while also managing thoughtful cold calling into new accounts to build a pipeline that will ensure you achieve your quota targets
• Qualify inbound leads and prospects via phone and email, identifying key decision-makers, business pain points, the size of the opportunity, budget, and purchase timeframes
• Build relationships with prospective emerging marketing customers (1-250 employees) across several major industries
• Work in partnership with Business Development Representatives to convert totally qualified opportunities into closed-won deals
• Conduct customer research and develop tailored, consultative product demonstrations
• Own contract negotiations and close the sale before handing off to the Customer Success and Implementation team
• Pursue industry and competitor knowledge to ensure that our value proposition is effectively communicated to customers
• Use your product expertise to understand prospect business and technical needs and present a compelling solution that delivers a unique business value
• Maintain accurate notes and records in Salesforce.com; actively update sales activities and all relevant data
• Own personal and departmental targets that are aligned with the company’s objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Identify areas of improvement in an account to meet sales quotas
• Forecast and track assigned account metrics (e.g. quarterly sales results and annual forecasts), prepare reports on account status, collaborate with sales and customer success to identify and grow expansion opportunities within territory

Preferred Qualifications

• Experience working on AI applications before
• Maintenance, Manufacturing, and Facilities sales industry experience
• Bachelor's Degree
• Experience with SalesLoft, ZoomInfo, Postal.io, Chorus, and Chili Piper

Benefits

• Stock options
• Great benefits
• Flexibility to work remote
• Competitive base salary + benefits + equity
• $150,000 - $165,000 USD per year base pay