Senior Product Manager, Clinical Workflows

Summary

Join LightForce Orthodontics as a Senior Clinical Product Manager, Clinical Workflows and lead the development and optimization of their treatment planning platform. This role requires a strong technical aptitude and experience in regulated healthcare environments. You will collaborate with various teams to ensure the platform empowers orthodontists and clinical staff. Key responsibilities include product ownership, managing the product lifecycle, gathering customer insights, and driving innovation. The ideal candidate will have extensive experience in product management within software or healthcare, along with a deep understanding of clinical workflows in orthodontics. This position offers a competitive benefits package, including unlimited PTO, paid holidays, comprehensive health insurance, and a 401k plan.

Requirements

• 7-10+ years of product management experience in software, clinical healthcare, or medical device industries
• Experience driving SaaS product development and clinical-facing software products
• Strong familiarity with clinical workflows and treatment planning processes used in orthodontics, dentistry, or other medical domains
• Experience managing cross-functional teams including engineering, clinical affairs, customer success, and sales
• Experience developing software that supports data-driven decision-making and workflow automation for technical/expert users
• Proficiency in agile methodologies, with the ability to lead sprints, prioritize backlogs, and manage cross-functional collaboration
• Bachelor’s degree in science, engineering, business administration, or a related technical field
• Demonstrated experience delivering successful software products for healthcare, orthodontics, dental, or other healthcare-related workflows
• Experience managing highly technical products with complex workflows for expert users to accomplish specialized tasks
• Strong analytical and problem-solving skills, with experience using data-driven insights to inform product development decisions
• Excellent interpersonal and leadership skills, with the ability to build consensus across cross-functional teams

Responsibilities

• Lead the strategy, development, and continuous evolution of different components of the treatment planning platform, ensuring alignment with LightForce’s broader clinical product vision
• Drive new features and initiatives from discovery to launch, including ideation, requirements gathering, development, testing, and post-launch optimization
• Work directly with orthodontists, clinicians, and internal stakeholders to define product priorities and clinical needs
• Work with hardware, software, manufacturing, and commercial teams to ensure seamless interaction across the entire clinical treatment journey
• Conduct interviews with orthodontists and clinical teams to gather insights and prioritize development efforts
• Develop tools and features to streamline treatment planning workflows for clinicians, from patient diagnosis to bonding and beyond
• Support the development of intuitive user interfaces, enabling orthodontists and their teams to plan, adjust, and optimize treatments with ease
• Own and manage the treatment planning product roadmap, ensuring alignment with company-wide clinical objectives
• Define and measure product success metrics, using data-driven insights to track performance, support decision-making, and refine product offerings
• Stay ahead of industry trends, customer needs, and competitor capabilities to drive innovation

Preferred Qualifications

• Experience working in regulated industries (healthcare, medical devices, or other FDA-compliant industries)
• Knowledge of CAD/CAM, 3D printing, and medical device workflows

Benefits

• Unlimited PTO for exempt employees
• 10 paid holidays per year
• Generous premium coverage for medical, dental, and vision plans
• Group plan voluntary life insurance
• 401k retirement plan
• Paid parental leave
• Allowances for those in commercial sales positions
• Workplace perks such as food/coffee