Senior Product Manager, Interoperability

Summary

Join Abacus Insights, a mission-driven technology company, as a Product Manager to spearhead the development of innovative healthcare data solutions. You will play a pivotal role in shaping our product vision, focusing initially on the CMS-9115/CMS-0057 product suite and expanding to other payer needs. This role demands extensive experience in healthcare interoperability, a deep understanding of CMS mandates, and expertise in integrating and developing products adjacent to interoperability needs. You will drive product strategy, execution, and roadmap optimization, collaborating closely with engineering, sales, and marketing teams. The ideal candidate possesses a strong technical background, excellent communication skills, and a proven track record of success in a fast-paced startup environment. This position offers the opportunity to make a significant impact on the healthcare industry while working with a talented and passionate team.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or related field
• Minimum of 8 years of product management experience in US healthcare interoperability, including hands-on experience with CMS mandates 9115 and 0057
• Experience with integrating or implementing healthcare-related EMPI/MDM workflows
• Proven track record of successfully launching and managing cloud-native products and services to support healthcare organizations
• Strong overall technical background with experience in Databricks, Kubernetes, AWS and/or Azure and related cloud infrastructure
• Demonstrated ability to understand complex technical systems and experience working closely with engineering teams
• Previous experience working with international teams (preference for India and / or Nepal) and proven track record of successful delivery in this environment
• Excellent communication and presentation skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders
• Experience with Agile and Scrum methodologies, and familiarity with product management tools (e.g., Jira, Confluence, Productboard)
• Exceptionally strong client / prospect acumen with the ability to both communicate product features and roadmap and listen empathetically to understand their needs/problems and how Abacus can solve their problems
• Strong project management skills with the ability to provide leadership in cross-functional teams to ensure on-time / on-budget delivery of commitments
• A highly proactive get-it-done attitude and the skills to back it up
• Demonstrated ability to thrive in a fast-paced, dynamic startup environment

Responsibilities

• Drive product strategy, development and execution of Abacus CMS Interoperability Data Solutions and ensure their timely delivery and alignment with the market needs
• Ensure smooth integration of upstream EMPI/MDM solutions in service of interoperability and other offerings
• Own the product roadmap for your domain and ensure its value delivery is optimized through ruthless quantified prioritization of features by balancing input from the market, customers, and internal stakeholders
• Ensure product backlog is “shovel-ready” and presents Product Engineering with a clear problem statement and definition of done before their work can begin
• Be the voice of the customer through regular client engagement, evaluating their needs against current product capabilities and potential future enhancements
• Understand key Abacus technologies and partner with Product Engineering to effectively guide the enhancement of existing solutions and relentlessly evaluate emerging tech that enables Abacus to maintain its competitive edge and meet evolving customer needs
• Collaborate closely with product engineering, delivery, support, sales and marketing to inform holistic perspective on product roadmap and ensure successful product launches
• Conduct market research and analysis to identify trends, competitive landscape, and customer needs to inform product strategy and development
• Actively engage with clients and key stakeholders (internal and external) to gather feedback, understand pain points, and drive continuous product improvements and innovation
• Effectively connect with Executive Leadership to provide updates on product priorities, articulate the product strategy and direction, and solicit input to improve value delivery to clients and the market
• Partner with client enablement to ensure new products and features are supported by an effective documentation collateral (e.g., user guides, implementation guides, etc.) to ensure their smooth implementation and optimized utilization
• Collaborate with the product marketing team to create go-to-market strategies, product messaging, and marketing collateral to drive adoption and usage of the platform
• Provide mentorship and guidance to junior product team members, fostering a culture of learning and growth within the team

Preferred Qualifications

• Significant experience working at a healthcare payer in an operational role or developing products to support healthcare payers
• Depth of expertise in GenAI product development with experience bringing products based on GenAI to market