Token Metrics is hiring a
Senior Product Specialist in India

Summary

Token Metrics is seeking a Product Specialist with 4+ years of experience in analytics, particularly in SaaS/Fintech products, to create interactive visualizations on Mixpanel, provide insights on customer behavior, and improve product performance. The candidate should have strong communication skills, be a creative thinker, and be able to handle multiple tasks simultaneously.

Requirements

• 4+ years experience in analytics role preferably with a SaaS/Fintech product
• Good knowledge of SQL, BigQuery, Python/R, MS excel and Data Infrastructure
• Experience with web analytics tools Mixpanel, Google Analytics
• Graduation in Engineering/Maths/Science
• Strong verbal and written communication skills, including an ability to effectively communicate
• Creative and strategic thinker, innovative problem-solving skills, highly organized, with the ability to handle multiple simultaneous tasks, prioritize and meet tight deadlines

Responsibilities

• Applying expertise in data to see beyond the numbers and understand how users interact with core products
• Designing experiments and evaluating them through relevant KPIs
• Conducting user experience testing to assess usability of the product
• Building dashboards to monitor KPIs of different verticals (content, marketing, sales, revenue, management, etc)
• Exploratory Analysis: Understanding user behavior and performing root-cause analysis of changes in data trends to identify corrections or propose desirable enhancements in product & across different verticals
• Defining key metrics of product performance and identifying ways to improve them