Senior Professional Services Consultant

Summary

Join Palo Alto Networks as a Senior Professional Services Consultant - XSOAR and specialize in deploying, customizing, and optimizing the Cortex XSOAR platform. Lead large-scale projects, deliver tailored automation solutions, and design service offerings that enhance security operations. You will manage complex XSOAR platform deployments, create custom playbooks and automation workflows, and serve as an expert on XSOAR. This role involves troubleshooting technical issues, mentoring junior team members, and contributing to the development of XSOAR Professional Services offerings. The position requires extensive experience with SOAR platforms, Linux systems administration, scripting languages (Python/JavaScript), APIs, and security concepts. A strong understanding of incident response processes and cloud platforms is also beneficial.

Requirements

• Extensive experience in deploying and managing SOAR platforms, including deep knowledge of their architecture, components, and capabilities
• Experience with Linux systems administration
• Proficiency in scripting languages such as Python and/or JavaScript for custom integrations and advanced playbook development
• Advanced understanding of APIs and the ability to integrate XSOAR with a wide range of security tools and infrastructure components
• Expertise in designing and implementing complex security use cases to streamline security operations
• Strong foundation in security concepts, frameworks, and compliance standards, with the ability to provide strategic guidance

Responsibilities

• Lead Advanced Deployments: Manage and execute complex XSOAR platform deployment projects for enterprise clients, ensuring successful implementations tailored to customer requirements
• Custom Playbook Development: Collaborate with clients to create bespoke playbooks and automation workflows addressing specific security challenges
• Subject Matter Expertise: Serve as the go-to expert on XSOAR, providing thought leadership to customers and internal teams
• Technical Troubleshooting: Independently identify root causes of technical issues, develop creative solutions, and ensure smooth project delivery
• Mentorship and Knowledge Sharing: Guide junior team members, transferring knowledge and fostering professional growth
• Service Offering Development: Contribute to the creation of methodologies, playbooks, and best practices to enhance the XSOAR Professional Services portfolio

Preferred Qualifications

• Proven track record of leading large-scale XSOAR platform deployments for enterprise clients
• Architectural expertise in designing scalable, secure, and performance-optimized XSOAR solutions
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their security services
• Deep understanding of incident response processes, including triage, investigation, and remediation

Benefits

The offered compensation may also include restricted stock units and a bonus