Senior Professional Services Consultant II

Summary

Join Palo Alto Networks as a cybersecurity professional and provide technical support and guidance to clients onsite, deploying security integrations. Act as a technical partner, offering strategic guidance on complex systems to secure digital environments. Partner closely with client personnel to suggest integrations that enhance their success. Your understanding of product integrations will contribute to developing new principles and concepts, analyzing what works, what doesn't, and areas for improvement. You will enjoy implementation work, proactively resolve concerns, and operate within strict best practices. You'll be creative, innovative, and thrive on challenges, exploring how integrations can be improved with new products and technologies.

Requirements

• Experience with IDS/IPS solutions and technologies
• Experience leading security solutions in large environments
• Deep understanding of different security threats, internet protocols, and applications
• Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally our products
• Strong TCP/IP networking skills
• Can effectively handle many different tasks at a time
• Extensive background in internetworking, LAN, and WAN technologies required
• Excellent written and verbal communication skills, with confirmed ability to communicate to senior leaders and technical peers
• Project leadership experience - ability to drive organizations and resources to complete required tasks in service of end goals
• Candidate should have a 4 year engineering degree
• Minimum of 10 years of experience in the Industry
• Latest cybersecurity certifications and/or willingness to obtain Palo Alto Networks Next Generation Specialist Level Certifications

Responsibilities

• Build custom security policies and application signatures for unique client environments
• Consult and guide customers on security standard best practices methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks
• Analyze logs and events from the solution and supply threat analysis reports, providing input and direction as applicable
• Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise
• Mitigate web-based threats in a timely manner
• Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments
• Work with sales account team to help formulate a technical strategy to address customer business needs
• Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews
• Engage with the account team to allow them to clearly understand the customer business & technical requirements as you learn through active engagement with the client

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
• Mental and financial health resources
• Personalized learning opportunities