Remote Senior Program Manager

Summary

The job is for a Senior Project Manager at Pindrop, a rapidly growing voice-driven economy security company. The role involves managing projects in large enterprise call centers and requires 8+ years of project management experience in a SaaS software company working with enterprise clients. Benefits include competitive compensation, unlimited PTO, health and welfare plans, best-in-class HSA employer contribution, generous life and disability coverage, paid parental leave, diaper delivery for new additions to the family, identity protection, remote-first culture, home office allowance, monthly massages, team activities, company holidays, annual professional development benefit, pick your own Apple MacBook Pro, retirement plan with competitive 401(k) match, wellness program, and Employee Assistance Program.

Requirements

You must have 8+ years of project management experience in a SaaS software company working with enterprise clients

Responsibilities

• You will be responsible for daily customer interaction to plan, coordinate, align resources and establish a process for successful implementation of the Pindrop solutions in large enterprise call centers
• You will work with the Customer team and other teams within Pindrop to make sure tasks are executed as planned and that customer expectations are met

Preferred Qualifications

PM certification is desired, not required

Benefits

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• Recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine