Senior Program Manager

Summary

Join Samsara's Sales Programs team as a Senior Program Manager and lead large-scale transformational projects across the Sales organization. You will prioritize, implement, and manage projects that improve customer and employee experiences, working with cross-functional leaders to align objectives and coordinate stakeholders. This role demands strong analytical business acumen, a passion for streamlining processes, and expertise in change management. You will measure project results, report on outcomes, and drive continuous improvement. The position is remote, open to candidates in the US (excluding specified locations), and offers a competitive compensation package. Samsara is committed to fostering a culture that values customer success, long-term growth, inclusivity, and teamwork.

Requirements

• Bachelor's Degree from a 4 year institution
• 6-8 years of program management, management consulting, business operations or strategy experience, ideally in a SaaS environment or fast-paced technology consulting role
• Track record launching transformational, cross-functional initiatives that measurably improve the customer experience and support scalability within the business
• Strong Program Management skills with expertise in end-to-end delivery (i.e. framing the need, scope requirements, document project roadmaps, partnering with teams, defining KPIs and reporting out on results)
• Ability to ramp up quickly on business priorities and derive insights from data to inform decisions
• Strong communication and written language skills including clear and concise documentation
• Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates and cross-functional partners
• Diplomacy, tact, and poise under pressure when working through issues, skilled at having prioritization conversations and discussing tradeoffs

Responsibilities

• Project Scoping, Planning and Execution: Work closely with business stakeholders (Sales and Revenue Operations leaders, managers, and frontline reps) to identify, scope, prioritize, plan and execute strategic projects that improve the customer and employee experience
• Cross-Functional Project Management : Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives
• Change Management: Drive change management for process improvements within the Sales organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change
• Reporting & Results : Measure results of projects and report out on outcomes delivered;drive continuous improvement processes to achieve and maintain operational excellence
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Experience with B2B hardware and SaaS products
• PMP certification, Agile/Scrum Certification
• MBA

Benefits

• Health benefits
• Samsara for Good charity fund
• Employee-led remote and flexible working