Senior Program Manager

Summary

Join Samsara's People Business Operations Team as a Senior Program Manager - Employee Experience and help shape the future of physical operations. Reporting to the Chief of Staff to the Chief People Officer, you will support People Strategy initiatives, focusing on designing and implementing the Employee Listening strategy. This role involves partnering with various internal teams and requires strong project management skills, experience with employee surveys and analytics, and exceptional communication abilities. The position is remote and open to candidates residing in Canada. You will play a critical role in improving the employee experience and driving business value as Samsara rapidly grows. This is a chance to make a real-world impact and advance your career within a dynamic, supportive environment.

Requirements

• 8+ years of professional experience
• 5+ years of experience leading and managing significant employee programs, including end-to-end employee listening initiatives for enterprise software companies
• Strong track record of project management skills, including managing multiple projects simultaneously and delivering strategic and tactical solutions
• Experience in people surveys and analytics incl. employee listening methodologies, synthesizing and interpreting employee sentiment (both quantitative and qualitative), identifying insights and providing actionable recommendations
• Exceptional written and verbal communication skills, with the ability to distill complex information into clear, compelling narratives and to influence stakeholders at all levels
• Experience building trusted cross-functional relationships in fast-paced environments

Responsibilities

• Support the development and execution of people strategy initiatives, focusing on pragmatic programs that align with both People Team and broader business priorities (e.g. talent retention, culture activation, workforce planning)
• Own and deliver an employee listening strategy to create a comprehensive and data driven way to support the employee experience and related business outcomes
• Build a culture of insight, trust, action and accountability with leadership and employees
• Manage the successful end-to-end delivery of multiple concurrent workstreams, rolling up your sleeves for program design, enablement, analysis, reporting and action planning
• Drive and champion the ongoing implementation and enablement of the company wide survey management platform (Qualtrics) to centralize all employee listening
• Act as a voice of the employee subject matter expert for continuous improvement of data architecture, measurement strategies, action planning, privacy and reporting practices
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

Experience using Qualtrics for employee survey management

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more