Senior Program Manager, Technical Education

Summary

Join Airbnb's Technical Learning & Development team as a Senior Program Manager, Technical Education and play a key role in executing various technical learning programs. You will collaborate with team members to develop program strategy for in-person and virtual technical learning events, build a community within the technical organization, design and create content for learning events, coordinate logistics, and measure program effectiveness. The ideal candidate has 8+ years of experience in a technical L&D or HR program/project management role, experience with AI, and a proven ability to manage multiple programs simultaneously. Success requires excellent communication, relationship-building, and data-driven decision-making skills. This US-remote eligible position offers a competitive salary, bonus, equity, benefits, and Employee Travel Credits.

Requirements

• 8+ years of experience guiding strategy and execution in a technical L&D or HR program/project management role
• Experience with AI as an agent for developer productivity
• Experience curating technical content for an engineering or technical audience
• Success building and implementing programs processes, and operational plans
• Demonstrated ability to manage several programs and initiatives at once, executing against a broad roadmap
• Excellent communication skills, with experience marketing and branding learning initiatives
• Demonstrated ability to build trusted relationships across a diverse range of stakeholders and cross-functional partners
• Knowledge of learning science and learning experience design
• Data-driven approach to evaluating and measuring learning experiences
• Excellent interpersonal skills, including written and verbal communication skills
• Excellent presentation skills, with an ability to adapt content and conversations to meet the target audience
• Strong commitment to excellent documentation practices
• Proficiency using presentation technologies, google apps and spreadsheets
• Consultative and collaborative skills, comfort partnering with stakeholders, SMEs, senior leaders and external partners
• Strong understanding of Technology and Engineering organizations and how they operate

Responsibilities

• Collaborate on and develop program strategy for various technical programs, including EngU, learning programs, and other initiatives as needed with other Technical Learning & Development team members
• Develop program strategy for various in-person and virtual technical learning events/forums, collaborating with other Technical Learning & Development team members
• Build a community and foster connection across the technical organization through development of in-person and virtual technical learning events/forums, executive stakeholder management, and through recruiting, training, and supporting internal, professional contributors and SMEs
• Design, create content, and project manage in-person and virtual technical learning events/forums for the Technology organization focusing on unique needs and business objectives
• Coordinate in-person and virtual logistics for learning and events, coordinating course enrollment and materials
• Measure, track and analyze the effectiveness of initiatives and programming using data to drive decisions and experimentation
• Build trusted relationships with senior business leaders across multiple groups and geographies
• Partner with stakeholders, SMEs, senior leaders and external speakers, vendors and consultants
• Contribute to operational excellence by optimizing, identifying and recommending methods to streamline processes, tools, templates and scale communication channels
• Develop project plans, robust documentation, and communication plans as part of exceptional program management
• Create training materials, slide decks, job aids, and other assets

Benefits

This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits