Senior Program Manager - DWH Engineering

Summary

Join Jumio as a Senior Program Manager to lead impactful cross-functional initiatives, aligning data, product, and engineering teams. Drive program vision, operational governance, and data reliability. The ideal candidate is a strategic and tactical leader with Jira, Confluence, and agile expertise. Responsibilities include defining program vision, fostering cross-team understanding, developing roadmaps, collaborating with leads to track OKRs, institutionalizing workflow governance, designing scalable program operating models, and ensuring data reliability and reporting stability. The role requires 15+ years of program/project management experience, proficiency in Jira and Confluence, strong analytical skills, and excellent stakeholder management. Preferred qualifications include experience in Fintech and online identity verification.

Requirements

• 15+ years of experience in program/project management, preferably in data or engineering organizations
• Proficient in Jira and Confluence setup, customization, and reporting
• Strong analytical skills and familiarity with Agile/SAFe methodologies
• Demonstrated experience in managing multi-disciplinary teams and cross-functional programs
• Excellent stakeholder management and communication skills

Responsibilities

• Define and articulate a clear program vision that aligns with strategic business goals
• Foster cross-team understanding of the “why” behind initiatives and ensure alignment with organizational priorities
• Develop a value-driven, cross-functional roadmap integrating product priorities, team capacity, and delivery timelines
• Collaboration with Product and Engineering leads to define and track quarterly OKRs of the team using Jira roadmaps and story maps
• Institutionalize workflow governance through Jira and maintain process documentation and decisions in Confluence
• Design and implement scalable program operating models that support delivery cadence, escalation management, and release governance
• Process Reengineering & Standardization - Identify inefficiencies across data pipelines and engineering workflows, driving standardization and integration
• Ensure traceability from source systems to reporting layers, achieving a “single source of truth.”
• Data Reliability & Reporting Stability - Align program health metrics with the quality and stability of downstream data products
• Champion improvements in metadata management, lineage, and data reconciliation accuracy across BI platforms and data lakes

Preferred Qualifications

• Ability to navigate through ambiguity to clarify objectives and execution plans
• Understanding of Fintech and online identity verification business and products
• Proven ability to lead others without direct authority in a matrixed environment