Senior Programs Manager, Product Content

Summary

Join HubSpot as a Senior Programs Manager and transform product content creation, management, and scaling. You will own global content operations, designing systems for efficient content creation and accessibility. Lead high-impact programs, champion AI-powered workflows, and establish brand consistency standards. Align stakeholders, prioritize tasks, and ensure program momentum through clear communication. This role requires strategic thinking, decisive action, and a focus on simplifying complex processes. If you excel at creating clarity from chaos and thrive in a fast-paced environment, this is the perfect opportunity to build and improve systems.

Requirements

• 4+ years of program and project management experience, with proven success leading complex, cross-functional initiatives across teams and time zones
• Proficiency with Asana and other project management tools, with a strong ability to prioritize and drive multiple projects forward in parallel
• Proficiency in data analysis and dashboarding tools (e.g., Looker, Tableau, Google Data Studio)
• Experience using performance insights to guide content optimization and strategy
• Excellent organizational and communication skills, with experience designing scalable systems and clear process documentation
• Experience leveraging AI tools and automation to streamline workflows, improve efficiency, or scale operations
• Experience with content auditing processes and asset maintenance workflows
• Experience working with creative teams to maintain visual brand consistency and template standardization
• Bachelor’s degree or equivalent experience

Responsibilities

• Design scalable systems for product content management: Own how product content is organized, accessed, and governed across global teams
• Lead strategic programming from start to scale: Drive complex, cross-functional content initiatives from kickoff to completion, ensuring clarity across teams and momentum through delivery
• Roll out AI-powered tools to streamline content operations: Implement smart systems that take the manual work out of maintenance, tracking, and updates to save time and create operational efficiency
• Set the standard for brand and design consistency: Partner with Creative to codify templates and image guidance that bring our new identity to life across all product marketing materials
• Run regular audits to maintain content quality: Systematically review materials to flag outdated assets, fill inventory gaps, and ensure everything reflects current messaging and brand standards
• Use data to drive content decisions: Build dashboards that show what’s being used, what’s working, and what’s missing so we can turn those insights into strategy
• Own how we track success: Define the metrics that matter and create reporting frameworks that show how content supports rep readiness, product launches, and our customers
• Establish strong content lifecycle documentation: Keep teams clear on what’s live, what’s changing, and what’s next with well-documented timelines, milestones, and accountability
• Champion feedback loops that improve how we operate: Share insights regularly with stakeholders and build simple systems for capturing and applying team feedback, so our operations evolve fast with real input
• Adapt and optimize across content types and channels: Lead programs that flex across topic areas and asset formats, finding opportunities to scale what works while tailoring for impact across Marketing, Sales, CS, and Product

Benefits

Annual Cash Compensation Range: $118,500 — $189,600 USD