Senior Program Manager

Summary

Join Samsara as a Program Manager of Global Learning and lead the design, development, and measurement of company-wide global onboarding and leadership development programs. You will own the end-to-end strategy, create engaging content, and manage the Learning Management System (LMS). Build strong relationships with stakeholders, champion a learning culture, and deliver impactful global programs. Develop a robust measurement strategy to demonstrate program effectiveness and align learning initiatives with business objectives. This role requires a proactive self-starter with experience in instructional design, learning measurement, and leadership development. The position is open to US-based candidates (excluding specific states) and requires up to 15% travel.

Requirements

• 5+ years of experience in Learning & Development, Enablement, or a similar function, with at least 3 years directly managing complex, cross-functional learning programs
• Demonstrated experience applying adult learning principles and instructional design methodologies to create comprehensive learning solutions (including instructor-led, virtual, and eLearning formats)
• Proven ability to measure training effectiveness and report on key metrics using industry-standard evaluation models (e.g., Kirkpatrick's Levels 1-4)
• A dynamic and engaging facilitator with a high aptitude for public speaking and leading training sessions for diverse audiences
• A seasoned instructional designer with a proven ability to build high-quality, custom content rapidly using tools like Synthesia, Articulate Rise, and G-Suite
• Strong data fluency, with experience analyzing learning and performance data to identify trends, derive insights, and inform program strategy
• Experience with a Learning Management System (LMS) or Learning Experience Platform (LXP)
• Experience managing multiple stakeholders, including senior leaders and cross-functional partners, to align learning initiatives with business objectives in a fast-paced, high-growth environment
• Excellent written and verbal communication skills
• Willingness to travel to deliver in-person trainings as needed

Responsibilities

• Own and manage the end-to-end strategy, design, and facilitation of our core global learning programs, including company-wide onboarding, skill-based development, and comprehensive leadership development for all levels, from IC’s who’s next step is management all the way to VPs
• Develop and socialize content creation and governance processes to ensure content is updated and accurate, and can evolve with the dynamic pace of the business
• Design and implement company-wide, skill-based learning pathways to ensure that all Samsarians have the courses and knowledge they need to upskill and meet the demands of our ever-changing industry and company
• Lead the management and continuous improvement of our Learning Management System (LMS), including overseeing an implementation, managing integrations, communicating with the vendor and ensuring it meets the needs of Samsara’s learners
• Build and maintain strong relationships with key stakeholders, including close partnership with the CHRO, and other cross-functional leaders in departments like Sales Enablement and R&D, to ensure our learning programs are aligned with their strategic needs
• Champion and help build a learning culture rooted in data and innovation, encouraging continuous improvement and a growth mindset across the organization
• Design and deliver global programs that are culturally sensitive and effective across diverse international audiences
• Develop and implement a robust measurement strategy to prove the impact and ROI of all learning initiatives, consistently tying program outcomes back program objectives that are aligned to business OKRs and company goals
• Establish and manage a clear intake and prioritization process for new learning requests from across the business, ensuring our resources are focused on the most critical initiatives
• Create a culture of continuous improvement by actively engaging with the L&D industry, translating the latest trends and research from publications like ATD and Training Magazine into innovative, practical strategies for Samsara
• Champion a culture of continuous improvement by actively engaging with the L&D industry, translating the latest trends and research from publications like ATD and Training Magazine into innovative, practical strategies for Samsara
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Experience with SQL, Snowflake, Python, Java and Tableau is a significant plus
• Experience working on an LMS migration
• Experience using Google Suite ecosystem and using survey tools like Qualtrics to gather and analyze feedback

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more