Senior Project Manager

Summary

Join GuidePoint Security as a Senior Project Manager and manage a portfolio of security-focused Professional Services engagements. This remote/virtual position involves managing the full engagement lifecycle, from sales handoff to project closeout, ensuring timely communication and issue resolution. You will maintain client relationships, manage resources within budget and scope, and utilize OpenAir PSA for project data. The role requires strong project management skills, experience in consulting services and information security, and excellent communication and leadership abilities. GuidePoint offers a variety of benefits, including remote work options, comprehensive health insurance, paid time off, and a retirement plan.

Requirements

• Minimum of 5 years of experience in project management
• Minimum of 4 years of experience in a consulting services role or similar IT Project Management structure
• Experience in interfacing with information security positions and stakeholders
• Bachelor’s degree in a relevant discipline or equivalent experience
• Personal drive and passion for not only personal growth but also the growth of PMO and other GuidePoint Security teams
• Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan
• Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health
• Understanding of a broad range of information security terms and disciplines
• Understanding of professional services revenue recognition and invoicing
• Demonstrated successful leadership of personnel and technical projects, including the ability to lead, mentor and develop team members
• Written communication skills for use in preparing formal deliverables
• Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management
• Ability to analyze and solve problems, perform complex tasks and prioritize
• Ability to build customer relationships that enhance communications to ensure project success
• Demonstrated strong skills in persuasion and negotiation
• Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting
• Proficient in OpenAir and Salesforce, or other Professional Services applications
• Willingness to travel up to 10%
• Evening and weekend hours may be required
• Ability to exemplify GuidePoint Security Core Values by having the following: Desire to “Take Ownership & Complete Our Mission by being a part of the solution, hold themselves accountable, become the expert and take the initiative to get things done
• Ability to “Wow Them” by making the customers’ experience a memorable one that keeps them coming back for more
• Passion to “Always Challenge Themselves and Have Fun Doing It” by pushing ourselves to take risks and exceed our own expectations
• Desire to follow the “No Jerks” Core Value by treating people with respect and dignity

Responsibilities

• Efficient and effective management of Professional Services projects through the full engagement lifecycle
• Sales handoff
• Resourcing
• Customer project plan development
• Execution management
• Project closeout activities
• Ensure regular and timely communications to all key stakeholders
• Manage project issues and risks to resolution
• Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met
• Plan and manage resources ensuring all projects meet scope and budget expectations
• Maintain the OpenAir PSA application for project data
• Manage and support internal processes for revenue recognition and customer invoicing
• Create and maintain project management methodology and process documentation
• Provide Project Management services to GuidePoint customers in a professional service capacity
• Other duties as assigned

Preferred Qualifications

• Standard industry certifications are preferred
• Advanced computer skills with Mac and Google application experience preferred
• Experience utilizing remote teleconferencing tools

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option