Senior Project Manager

Summary

Join PointClickCare as a Project Implementation Lead, reporting to the Sr. Manager, Business Solutions. You will be the primary client liaison, managing complex projects involving process improvement, system implementations, and data management. Success requires strong project management skills, experience in a similar role, and excellent communication abilities. The position offers a competitive hourly rate ($40-$65/hour) and remote work flexibility. PointClickCare is committed to creating a positive work environment and offers a comprehensive total rewards package. The ideal candidate will have 5-10 years of project management experience and relevant certifications are considered an asset. This role contributes to the overall success of the department and the company's mission of improving healthcare.

Requirements

• 5-10 years’ experience in project management
• Previous experience with system implementation and modification, process improvement, data management and reporting
• Exceptional time management skills
• Great attitude and work ethic
• Strong leadership and relationship building capabilities, with ability to negotiate with and influence others to drive successful project outcomes
• Excellent interpersonal and communication skills
• An attention to detail and a passion to achieve quality outcomes
• Self-starter, quick and assertive with the ability to take on new challenges
• Quick learner with strong analytical and problem-solving skills
• Ability to self-manage, and monitor and track key performance indicators
• Excellent knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
• Proficient in project management tools like Smartsheet, JIRA etc
• $40 - $65 an hour

Responsibilities

• Thoroughly understand the customer’s business and technical needs
• Act as primary interface to business units during all phases of the project
• Identify project scope and objective working closely with the applicable business unit
• Perform project kick-off meetings with customer and delivery resources
• Create and manage project plans, deliverables and timelines. Factoring in dependencies and contingencies across multiple related projects and using best practices
• Identify, negotiate and manage required resources ensuring they understand what is expected of them, what they should expect from one another and are aligned with priorities to ensure schedule, budget and quality are always in focus
• Manage the day-to-day implementation of operational project aspects, defining project tasks and resource allocation
• Manage project scope by assessing requirement change, determining and conveying impact on budget, time and risk
• Manage all project team communication, including clear and concise communication of complex or strategic project status to senior leadership
• Anticipate, identify and resolve risks and issues in a timely manner. Maintaining focus of difference of options, building consensus prior to making a decision, sharing own knowledge and experiences to Influence project direction and solutions
• Proactively follows escalation and change control processes. Escalating concerns to immediate manager and senior management when appropriate. Driving ownership of decisions to the level where the accountability of the decision must lie
• Successfully manage several competing priorities, taking personal ownership for project outcomes
• Foster continued growth of the team’s project management capabilities, improving knowledge and experience within the assigned business solution
• Contribute to the overall goals and objectives of the department

Preferred Qualifications

PMP or Prince II designation

Benefits

#LI-Remote