Senior Quality Performance Engineer

Summary

Join ServiceNow's Platform Performance Engineering team as an experienced performance engineer. You will benchmark and test the platform to meet the needs of our largest customers, focusing on validating the performance and scalability of large-scale enterprise systems. The ideal candidate has a strong background in web & database application benchmarking, test automation, performance analysis, and capacity management. You will build and apply tools/automation frameworks measuring complex systems under dynamic loads. This role offers a fast-paced, innovative environment with direct influence on the organization and key customers. A BS/MS in Computer Science and relevant experience are required. Experience with AI-driven performance optimization is a plus.

Requirements

• 4+ years of experience in Performance Engineering / Testing
• 4+ years of experience in testing large scale web-based distributed applications on containers such as Apache/Tomcat, JBoss, Web Logic, and Web Sphere in a Linux production environment running MySQL / PostgreSQL /Oracle
• Hands on experience on benchmarking system performance, database performance analysis, capacity sizing and optimization
• Excellent communication and customer skills, problem solving, conflict management, time management and interpersonal skills required
• Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies
• Hands on experience on 2 of the below areas:Database (MySQL / Oracle / PostgreSQL) performance engineering (Tuning, Scaling, Deployment Architecture, Query Analysis)Advanced JMeter (/other industry standard load testing tools) scriptingJava & Java script (JVM tuning, GC, heap, and thread dump analysis)OS (Performance Monitoring, troubleshooting & configuration)System design & Architecture
• BS/MS Degree in Computer Science with solid experience developing and deploying mission critical software

Responsibilities

• Benchmark and test the platform to meet the growing needs of our largest customers
• Focus on validating the performance and scalability of large-scale enterprise systems
• Build and apply tools / automation frameworks that measure the characteristics of complex systems running under dynamic, real-world loads
• Work in a fast-paced, innovative environment that allows direct influence on the organization and our most important customers

Preferred Qualifications

Experience with AI-driven performance optimization