Senior Reliability Engineer

Summary

Join Americor as a Senior Reliability Engineer and ensure the reliability, scalability, and performance of our complex cloud-based systems and applications. You will actively monitor infrastructure, automate operational tasks, identify and troubleshoot issues, and collaborate with development teams. This remote position offers a competitive salary of $120,000-$140,000 annually. Americor is a leading provider of debt relief solutions, known for its supportive work environment and commitment to employee growth. We offer a comprehensive benefits package including medical, dental, vision, life insurance, paid time off, and a 401(k) match.

Requirements

• 5+ years of experience in a Site Reliability Engineering role, with a proven track record of maintaining high-availability infrastructure in a high-load environment
• Expertise in Linux systems and web stacks (Nginx, PHP, MySQL/MariaDB, Redis/KeyDB) to ensure smooth and efficient operation
• Strong experience with MySQL/MariaDB Galera cluster and Gluster storage to optimize data reliability and scalability
• Deep knowledge of network architectures, including TCP/IP, DNS, VPNs, and load-balancing techniques, with hands-on experience in troubleshooting and optimizing network performance to support distributed systems across multiple regions
• Proficiency in PHP and Docker for seamless integration and deployment of services
• Solid understanding of CI/CD and security best practices to drive efficiency and protect our systems
• Understanding the principles of Infrastructure-as-Code, Monitoring-as-Code, and GitOps (we use Ansible and Terraform)
• Experience with Cloudflare and AWS services (EKS, S3, OpenSearch)
• Experience building fault-tolerant systems and compliance audits (SOC, FFIEC, etc.)
• Familiarity with Jira and Agile software development
• Familiarity with modern container orchestration and deployment tools (Kubernetes, Helm)
• Fluent in Russian (reading, writing and speaking), so you can communicate with our offshore DevOps team

Responsibilities

• Ensure the reliability of infrastructure supporting mission-critical services, minimizing downtime and optimizing performance
• Proactively monitor, respond to, diagnose, and resolve incidents, improving response time and minimizing customer impact
• Work closely with Russian-speaking developers, as well as QA and system analysts
• Enhance CI/CD pipelines, monitoring tools, and automation processes to streamline workflows and increase system efficiency
• Keep infrastructure-related documentation up to date

Benefits

• Ongoing training and development
• Opportunity for career advancement
• Medical
• Dental
• Vision
• Company Paid Group Life / AD&D Insurance
• 7 Paid Holidays and 2 Floating Holiday Days to use at will
• Paid Time Off
• Flexible Spending/HSA
• Employee Assistance Program (EAP)
• 401(k) match
• Referral Program