Senior Research Manager

Summary

Join Morning Consult's Research Solutions team as a strategic communications and market research professional. You will be responsible for managing client relationships, overseeing research projects, and delivering impactful insights. This role requires strong quantitative survey research skills and experience leading complex projects. You will collaborate with internal researchers and senior stakeholders to exceed client expectations. The position offers opportunities for professional growth and development within a dynamic and supportive team environment. The ideal candidate will possess strong communication, analytical, and problem-solving skills, along with a proven track record of success in client management and project leadership. This role is eligible for additional variable compensation and an equity grant.

Requirements

• 5+ years of experience designing and analyzing custom quantitative survey methodologies
• Bachelor's degree or equivalent experience
• Proven track record of success in leading complex survey methodology and analysis
• Experience managing clients, eager to exceed client expectations to deepen trust and secure future opportunities
• Strong prioritization skills, translating strategic business priorities into daily work and impact
• Organized planner who clarifies priorities and progress with collaborators to maintain visibility
• Anticipator and strategic thinker who challenges assumptions and can recognize research project/program risks and proposes alternatives with higher impact
• Strong communication skills, with the ability to capture stakeholder attention, clarify critical needs and facilitate progress and next steps
• Uncompromising attention to detail with high technical standards and demonstrated understanding of best practices
• Recognizes and proactively raises barriers to success, contributes creative ideas to increase impact and proposes changes to processes that improve team output
• Constantly curious individual who seeks stretch assignments, takes advantage of on-the-job experiential training and solicits feedback for growth
• Willing to take feedback, learn and grow; an ethos of continuous self-improvement

Responsibilities

• Owning client relationships for small accounts (≤$500K), operating largely independently, and building relationships with clients to secure renewals and upsell opportunities
• Oversee a larger breadth of research and prioritize based on business-critical priorities
• Work on diverse research projects and select the best research approach to meaningfully answer clients’ research questions, demonstrating good judgment in consulting Analytics & Data Operations (ADO) and SMEs
• Navigate Morning Consult’s data ecosystem and independently deliver consultative value to clients, deepening trust and reliance
• Generate impactful deliverables, ensure client questions are answered with meaningful insights for their businesses and find opportunities to spur additional research
• Manage revenue against client contracts through Salesforce and other project management systems
• Play a role in the sales process by joining prospect calls to provide the research expertise and leading small proposals and pitches alongside AEs
• Adopt and share best practices for research execution across teams to increase knowledge and skill, and identify opportunities to include junior members to increase their knowledge and skills
• Delegate effectively to complete complex research tasks with teammates, as needed
• Perform such other tasks and duties as may be required or assigned from time to time in the Company’s discretion
• Ability to travel up to 5-10% of the time

Benefits

• Additional variable compensation
• An equity grant
• Remote work