Senior Retail Strategy & Ops Associate

Summary

Join Salsify's Network team and play a key role in scaling the world's most trusted product data network. As a Senior Network Strategy and Operations Associate, you will own the end-to-end process of launching new network channels and growth strategies, ensuring a seamless journey for both brand and retail customers. You will be responsible for maximizing customer value, enabling future-facing teams, enhancing cross-functional collaboration, and creating innovation. This role requires a structured thinker with a proven track record in program or project management, strong organizational skills, and excellent communication abilities. The ideal candidate is outcome-oriented, evidence-guided, curious, collaborative, and agile. Salsify offers competitive compensation, equity in the form of stock options, and a comprehensive Total Rewards plan including health & medical benefits and PTO.

Requirements

• 3+ years of experience in a Program Manager, Traffic Manager, Milestone Manager, or similar role leading multiple product or program initiatives
• Strong organizational skills with the ability to manage numerous tasks and stakeholders effectively
• Demonstrated experience driving cross-functional team results and addressing misalignment
• Ability to anticipate risks and challenges in programs, and take a proactive approach to problem-solving
• Excellent written and verbal communication skills with ability to synthesize information from multiple sources and simplify complex materials
• Experience in reporting status and risks to executive leadership and managing change communications across teams
• Demonstrated aptitude for problem-solving, including the ability to break down a problem, logically structure thoughts, identify key questions, challenge assumptions, and recommend solutions
• Ability to empathize with diverse stakeholders and adapt strategies to align with their perspectives while achieving project objectives
• Comfortable operating with high energy and resilience in a fast-paced, dynamic work environment

Responsibilities

• Maximize customer value for both sides of our network by facilitating new destination releases through effective program planning frameworks and tools
• Enable future-facing Customer and Support teams by clearly communicating the roadmap and driving change and release communications
• Enhance cross-functional collaboration and clarity for all new, migrated, and improved channel releases
• Create innovation and production capacity by organizing strategic programs for the Retail Strategy & Operations team

Preferred Qualifications

• SaaS experience
• Proficiency in JIRA and Confluence
• Experience developing and rolling out process frameworks and managing change effectively

Benefits

• Health & medical benefits
• PTO
• Equity in the form of stock options