Olo is hiring a
Senior Revenue Accountant

Summary

Join Olo as a Senior Revenue Accountant to assist the revenue team with financial and non-financial tasks, ensuring accurate billings and revenues. This role involves billing operations, process improvement, compliance, and audit responsibilities. The ideal candidate should have 2+ years of SaaS billing experience, strong Excel skills, excellent communication skills, and familiarity with specific software like Salesforce, Sage Intacct, Zendesk, Braintree, and Looker. Remote work is available across the U.S., and benefits include health insurance, retirement benefits, paid time off, remote work stipend, company equity, parental leave, volunteer time off, gift matching policy, and more.

Requirements

• 2+ years of SaaS billing experience
• Strong critical thinking & problem-solving skills
• Strong proficiency in Microsoft Excel (can perform complex functions)
• Excellent verbal and written client-facing communication skills
• Accounting experience in a Software-as-a-service environment
• Experience with Salesforce and Sage Intacct financial software
• Comfortable working with large data sets

Responsibilities

• Review the monthly invoicing process, including generating and distributing customer invoices, reconciling usage and product data setup, preparing customer invoicing reports, and validating service and pricing terms with customer contracts
• Analyze billing data to identify trends, anomalies, and areas for improvement
• Prepare and present billing and revenue reports to management, offering insights and recommendations for process enhancements
• Serve as the primary point of contact for complex billing inquiries and issues, providing timely and effective resolution
• Ensure high levels of customer satisfaction by addressing billing concerns promptly and professionally
• Work on initiatives to streamline and improve billing processes, enhancing efficiency, accuracy, and customer satisfaction
• Develop and document billing procedures and best practices, ensuring compliance with industry standards and company policies
• Ensure billing practices comply with relevant laws, regulations, and internal policies
• Support internal and external audits by providing documentation and analysis related to billing activities

Preferred Qualifications

• Bachelor's Degree in Accounting or Finance is a plus
• Experience with Zendesk and Braintree is a plus
• Familiarity with Looker or other BI tools is a plus

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave