Senior Sales Engineer

Summary

Join Axon and be a Sales Engineer, working remotely from the United States with up to 50% travel, to drive the adoption of a new product line. You will achieve mastery of Axon Vehicle Intelligence products, effectively position the technology, and own the POC/Pilot process. Responsibilities include technical conversations with IT departments, improving technical documentation, providing pre-sales support, removing sales obstacles, capturing requested features, developing key partner relationships, responding to RFPs/RFIs, and representing Axon at field events. This role requires 3-5 years of customer-facing pre-sales or consulting experience, 3+ years in the legal market, and experience selling SaaS-based solutions and ALPR/LPR technologies. Axon offers a competitive salary, 401k matching, discretionary paid time off, paid parental leave, and various health and wellness benefits.

Requirements

• Willingness to travel up to 50%
• Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
• 3-5 years customer facing pre-sales or consulting background required
• 3+ years in direct engagement with the legal market, focused on public defenders, prosecutor's offices, etc
• Experience selling SaaS based solutions
• Experience with ALPR / LPR technologies
• Must have intellectual curiosity, humility, accountability and positive approach
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies
• Basic knowledge of computer hardware, operating systems, and storage devices
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
• Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally
• Experience developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc

Responsibilities

• Achieve mastery of Axon Vehicle Intelligence products
• Effectively position the technology against competitive offerings
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Have technical conversations with IT departments, including CIOs, as well as department leadership and technical stakeholders
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Provide support throughout the pre-sales cycle for opportunities, including during the Proof of Concept process
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc
• Perform other duties and projects as assigned

Preferred Qualifications

• Experience in End User Compute or Cloud Computing preferred
• Experience in networking, storage, virtualization, or related technologies

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs