Senior Sales Engineer

Summary

Join Copy.ai, a fully remote generative AI platform company, as a Senior Sales Engineer. You will serve as a technical advisor to customers, designing tailored solutions and collaborating with sales, product, and engineering teams. This role requires 5+ years of sales engineering experience, including 2+ years in AI sales engineering. The ideal candidate is a creative problem-solver with excellent communication skills and the ability to work in a fast-paced environment. Copy.ai offers competitive salary and stock options, excellent medical, dental, and vision insurance, unlimited PTO, a 401k plan, and a brand-new work-sponsored computer. The company is committed to building a diverse and inclusive team and is based in the San Francisco Bay Area but fully remote.

Requirements

• 5+ years of experience in a sales engineering, or a similar customer-facing role in a SaaS or technology organization
• 2+ years of AI sales engineering experience
• Strong technical aptitude with the ability to understand and adapt to new technologies quickly
• Excellent communication and interpersonal skills; comfortable with presenting to both technical and non-technical audiences
• Creative problem solver who can identify customer needs and develop tailored solutions
• Self-motivated and results-oriented, with the ability to manage multiple priorities and projects in a fast-paced environment
• Based in the San Francisco Bay Area

Responsibilities

• Serve as a trusted technical advisor to our customers, understanding their challenges and designing tailored solutions using Marqo’s technology
• Collaborate with the other GTM teams including sales and marketing to identify customer needs and define technical requirements
• Discover and develop new use cases for clients that will add value, POCs, and foster greater adoption of our platform, and ultimately, grow accounts
• Actively engage with existing customers for introductions to other groups within their organizations, and effectively pitch the capabilities of Copy.ai for those other groups
• Utilize your technical expertise and creativity to develop customized solutions to help customers overcome challenges and maximize the use of our platform
• Maintain strong client relationships through proactive communication, issue resolution, and seeking feedback for further improvement
• Collaborate with the product team to gather insights from customers, building a feedback loop to inform the development of new features and improvements

Benefits

• A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters; 50 team members as of 11/2024
• Competitive salary and stock option equity packages; We're a Series A startup
• Excellent Medical Plans to choose from including HSA plans, PPOs, and HMOs from Kaiser and Aetna; Dental and Vision insurance through Guardian; Copy.ai pays up to $800/month per employee for monthly premiums
• 100% REMOTE startup! Our team is distributed all over the US and Canada
• UNLIMITED PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
• 401k plan and automatic 3% employer contribution from Day 1!!!!
• Brand new work-sponsored computer
• IRL / In-Person retreats throughout the year