Senior Sales Engineer

Summary

Join Figment, a leading provider of Web3 blockchain infrastructure solutions, as a Sales Engineer! Based remotely in the US, you will collaborate with a global team to support growth in North and South America. Responsibilities include collaborating with account executives, conducting product demonstrations, leading technical implementations, and serving as a technical resource for clients. This role requires extensive sales engineering experience, proficiency in at least one programming language, and strong communication skills. Figment offers a competitive compensation package, including a remote-first environment, comprehensive health benefits, generous PTO, parental leave, and a home office stipend.

Requirements

• A self-starter with a proactive mindset, eager to tackle complex technical challenges and take full ownership of solutions
• Strong understanding of and passion for crypto and staking
• Extensive experience as a sales engineer, solutions architect, or similar
• Proficient in at least one programming language and basic JS scripting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical audiences
• Proven track record of building and maintaining relationships with clients and stakeholders
• Proficiency in conducting live product demonstrations
• Ability to work effectively in a remote team environment
• Strong problem-solving skills and ability to navigate complex situations with ease

Responsibilities

• Collaborate closely with account executives to meet with client-side product managers and tech leads to understand their needs and position Figment’s staking solutions effectively
• Conduct live demonstrations of the Figment products to showcase functionality and capabilities
• Lead technical discovery, solution design, and implementation
• Gather client feedback and collaborate with Product to refine Figment’s offerings
• Serve as the client's trusted technical resource for all staking-related inquiries, offering expert guidance and support on both the product and protocol level
• Maintain timely communication and follow-up with clients to address any questions or concerns, ensuring exceptional customer satisfaction
• Develop and maintain technical documentation and POCs

Benefits

• 100% remote-first environment. Our flagship office is in Toronto, Canada. We also have additional co-working spaces in New York, Montreal, London, and Singapore. That means if you want to do your things in the office (if you’re near one), at home, or a bit of both, it’s up to you
• 4 weeks of PTO that kick in day one, with an additional 1 week of flex days
• Extended company-paid health benefits that kick in day one
• Best in class parental leave and flexible arrangements
• A home office stipend to create a space that you enjoy working in
• Monthly Wifi reimbursement
• A yearly Learning & Development budget
• 401K (US) or RRSP match (Canada)
• Stock Options in the company
• A competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company’s success should be shared with our employees often For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment
• Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!