Senior Sales Engineer

Summary

Join MaintainX, a leading Asset and Work Intelligence platform, as a Solutions Consultant. You will deliver product demonstrations to prospective clients, collaborating with sales staff to understand customer needs and workflows. Responsibilities include mentoring sales staff on product knowledge, acting as the technical expert during pre-sales, collecting customer feedback, and developing sales assets. You will also work with various departments to find solutions for customers and integrate MaintainX with third-party software. This role requires 5+ years of relevant experience in sales, implementation, or engineering, along with strong communication and problem-solving skills. A BA degree is required. MaintainX offers competitive salary, equity, healthcare, 401(k)/RRSP, PTO, and a collaborative work culture.

Requirements

• 5+ years of related experience, such as sales, implementation, solution building, or engineering
• BA degree or higher

Responsibilities

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy
• Connect with a variety of customers to help drive sales across all verticals, including manufacturing, facilities management, government, and other maintenance and operational businesses
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed
• Build trust with customer stakeholders based on product and functional expertise
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers
• Develop and launch new sales assets and collateral
• Keep existing sales assets and collateral up-to-date
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team

Preferred Qualifications

• Prior consulting and sales experience and analytical problem-solving skills is a plus
• Comfortable multi-tasking and keeping the energy high
• Outstanding verbal and written communication ability
• Interpersonal and listening skills
• Insanely detail-oriented and organized
• Effective problem-solving capabilities
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives
• Ability to present effectively and command attention with a variety of stakeholder perspectives
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc
• Experience with startups and entrepreneurial organizations
• Experience working with ERP, CMMS or facility operations software
• Experience working in a manufacturing facility
• Ability to speak Spanish
• Ability to perform in a remote work setting

Benefits

• Competitive salary and meaningful equity opportunities
• Healthcare, dental, and vision coverage
• 401(k) / RRSP enrollment program
• Take what you need PTO