Senior Sales Engineer

Summary

Join Mitek's Pre-Sales team as a Sr. Sales Engineer, responsible for partnering with the Sales Team to win deals and acquire new customers through expert product knowledge and building strong partnerships.

Requirements

• At least 8+ years of relevant experience in a sales engineering, solutions engineering, or technical consultant position
• Strong working experience with SaaS, web-based, and enterprise application architectures, including InfoSec issues
• Knowledge of client-server and server-server architecture, communication protocols, and security experience
• Expert knowledge of web service technologies (REST/JSON), SDKs, and API usage and integration
• Bachelor’s Degree in engineering, computer science, or a related field
• Experience in the Identity, Fraud, and/or Risk industry domains
• Ability to travel for US customer engagements, up to 75% of the time

Responsibilities

• Become an expert with Mitek’s product suite at a precise technical level
• Educate customers on Mitek product offerings, integration techniques, and best practices
• Confidently deliver effective presentations and demos tailored to a solution based selling strategy
• Contribute and coordinate RFIs and RFPs with quality responses
• Lead discussions related to technical requirements, potential use cases, and success criteria
• Understand the customer’s pain points to effectively apply solution selling
• Ensure that product evaluations (POCs) and pilots will have a high chance of success
• Collaborate with internal/external teams to develop robust system solutions
• Accurately scope out and communicate the project requirements and implementation efforts to the customer and to others on the Go-To-Market team
• Support and assist customers with hands-on end-to-end troubleshooting when issues arise
• Capture and provide valuable customer feedback for product improvements
• Participate in internal technical testing of new products to assist the Product team with feedback about performance

Preferred Qualifications

• Experience with technical selling to financial services, FinTech, and modern marketplace/gig economy companies
• Prior experience developing/managing native (Android/iOS) or mobile web applications
• Working knowledge of scripting languages (Python, Javascript, etc.)

Benefits

• Wellness : Universal, supplemental, and private healthcare plan choices based on country specifics
• Financial future : retirement/pension plan contributions, MTK stock plan participation
• Income protection: life event & disability coverage
• Paid time off : generous annual leave, company holidays, volunteer time off
• Learning : e-learning license, tuition reimbursement, hackathons
• Home office setup allowance
• Additional/optional benefits : pet insurance, identity theft protection, legal assistance