Senior Sales Engineer

Summary

Join Red Canary as a Sales Engineer and help organizations improve their security posture. You will guide prospects through the customer journey, deliver custom presentations, and facilitate proof-of-concepts. This role requires strong technical skills, experience in sales engineering, and the ability to build relationships. You will advocate for the customer, ensuring their needs are met, and work collaboratively with internal and external teams. Red Canary offers a competitive compensation package, including base salary, commission, and equity. The ideal candidate possesses a deep understanding of security principles and cloud infrastructure.

Requirements

• 6+ years of sales engineering experience
• Technical sophistication
• Willingness to take on new challenges
• Relationship building
• Understanding of key sales activities

Responsibilities

• Advocate for the customer and ensure they are always heard, understood and taken care of
• Create and deliver custom presentations that capture the problems, solutions, and overall progress throughout the proof-of-concept journey
• Facilitate interactive, informative, and tailored proof-of-concepts
• Demonstrate a firm understanding of primary security tenants including: confidentiality, integrity, availability, role-based access control, segmentation, etc
• Familiarity with fundamental cloud infrastructure concepts: virtual private clouds (VPS), compute, elasticity, and the storage, processing, and securing of data
• Able to maintain a big picture view of the solution, understanding not only the technology but how the solution fits into the overall business problem that Red Canary is solving
• Willingly push back on customers when it is in their best interest; comfortable with difficult conversations
• Listen first and are adept at working across internal and external teams with competing priorities
• Focus on the needs of prospects and are genuinely excited about forging a path forward when none exists
• You are an absolute professional, comfortable working with day-to-day technical practitioners as well as those at C-Level

Preferred Qualifications

• Adept with Windows and Linux command-line and are comfortable with configuring systems, troubleshooting, and interacting with scripts or have experience with scripting languages like Python, PowerShell, Ruby, etc
• Practical knowledge of enterprise endpoint detection and response (EDR) solutions including the ability to administer and configure EDRs, understand metadata and its value in delivering visibility to organizations and are driven to proactively hunt through large endpoint datasets in order to find activity of interest