Senior Sales Engineer

Summary

Join Red Canary as a Sales Engineer and help organizations enhance their security posture. You will guide prospects through their security journey, crafting tailored solutions to meet their unique needs. Responsibilities include creating presentations, facilitating proof-of-concepts, and demonstrating a strong understanding of security principles and cloud infrastructure. You will advocate for the customer, ensuring their needs are met, and collaborate effectively with internal and external teams. This role requires 6+ years of sales engineering experience, technical sophistication, and strong relationship-building skills. Red Canary offers a competitive salary, stock options, and a comprehensive benefits package including 100% paid medical, dental, and vision insurance, flexible time off, paid parental leave, and a flexible work environment.

Requirements

• 6+ years of sales engineering experience
• Technical sophistication
• Willingness to take on new challenges
• Relationship building
• Understanding of key sales activities

Responsibilities

• Advocate for the customer and ensure they are always heard, understood and taken care of
• Create and deliver custom presentations that capture the problems, solutions, and overall progress throughout the proof-of-concept journey
• Facilitate interactive, informative, and tailored proof-of-concepts
• Demonstrate a firm understanding of primary security tenants including: confidentiality, integrity, availability, role-based access control, segmentation, etc
• Familiarity with fundamental cloud infrastructure concepts: virtual private clouds (VPS), compute, elasticity, and the storage, processing, and securing of data
• Able to maintain a big picture view of the solution, understanding not only the technology but how the solution fits into the overall business problem that Red Canary is solving
• Willingly push back on customers when it is in their best interest; comfortable with difficult conversations
• Listen first and are adept at working across internal and external teams with competing priorities
• Focus on the needs of prospects and are genuinely excited about forging a path forward when none exists
• You are an absolute professional, comfortable working with day-to-day technical practitioners as well as those at C-Level

Preferred Qualifications

• Adept with Windows and Linux command-line and are comfortable with configuring systems, troubleshooting, and interacting with scripts or have experience with scripting languages like Python, PowerShell, Ruby, etc
• Practical knowledge of enterprise endpoint detection and response (EDR) solutions including the ability to administer and configure EDRs, understand metadata and its value in delivering visibility to organizations and are driven to proactively hunt through large endpoint datasets in order to find activity of interest

Benefits

• 100% Paid Premiums: Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period
• Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits
• Fertility Benefits: All new hires are eligible for benefits as of their first day
• Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays
• Paid Parental Leave- Full base pay to bond/care for your new child
• Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses
• Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US