Senior Sales Engineer

Summary

Join Swiftly®, a leading provider of retail technology solutions, as a Senior Sales Engineer. You will support the sales process, lead product demonstrations, conduct technical discovery sessions, and provide technical expertise. This role requires strong communication and collaboration skills, experience selling to retailers, and a deep understanding of retail technology. You will customize solutions, model business proposals, and ensure seamless project handoffs. Collaboration with internal teams and contributing to product innovation are key aspects of this position. The ideal candidate possesses a strong technical background and a proven track record in enterprise sales.

Requirements

• B.S. degree in Engineering or Computer Science or equivalent
• Minimum of 7+ years experience as a Sales Engineer, Solutions Consultant or Technical Sales engineer in a client-facing sales support role
• Strong understanding of retail technology solutions such as coupon, loyalty, and ecommerce platforms, with the ability to translate complex technical details into easy-to-understand terms for clients
• Proven ability to lead technical discovery sessions, design solutions, and present live product demonstrations
• Excellent communication skills, both verbal and written, with the ability to collaborate across teams
• Enterprise selling experience including enablement, building platform solutions, and general sales support
• Product experience: act as a funnel for solution product requirements for the Swiftly Product team
• Proven ability to work successfully in a high-energy startup

Responsibilities

• Support the Retail Acquisition team’s sales process as the product specialist and expert on how a retailer’s suite of technologies can integrate with our platform
• Lead live demonstrations of Swiftly’s technology to showcase its capabilities, addressing client needs and answer technical questions
• Examine retailers’ apps and web sites to understand which technologies they use. Run meetings to dive deeper into a retailer’s backend systems and examine sample data
• Offer deep technical knowledge and thought leadership throughout the sales cycle to answer product questions and provide insights on how our technology fits within retailer environments
• Provide insight and input to customize Swiftly solutions based on specific retailer needs, helping to drive product innovation and improvements based on client feedback
• Run and adapt business proposal outputs (ex: ROAS, rev-share, sales lift etc.) based on retailer specific inputs gathered during the discovery phase
• Work closely with the retailer delivery team to ensure proper translation of scope, technical details, and project specifics from sales to delivery. Ensure seamless transition from sales to implementation
• Partner with product teams to stay up to date with the latest platform features, ensuring technical competence during client engagements and demos. Identify new platform functionality required to implement a retailer’s solution and work with the platform product team to scope the functionality that will be added to the platform
• Regularly engage with our Product and Engineering teams to provide feedback and identify opportunities and trends to further improve the Retail Platform
• Use your platform and technical knowledge to best position Swiftly offerings for (retailer) RFIs and RFPs
• Support Swiftly’s Channel Partner enablement
• Other duties as assigned

Preferred Qualifications

• Consulting / Professional Services background
• Extensive experience with North American Retailers
• Project Delivery experience

Benefits

• $160,000 - $175,000 a year
• #LI-Remote