Senior Sales Engineer, Solutions Architect

Summary

Join Wherobots' dynamic team as a Sales Engineer / Solutions Architect to build the geospatial cloud database of the future, its cloud platform, and control plane. The role involves providing technical expertise and support to clients during pre-sales and post-sales phases.

Requirements

• Bachelor's degree in a related field (e.g., Computer Science, Engineering, related field or equivalent experience)
• Minimum 5+ years experience in a pre-sales and post-sales technical support role
• Strong understanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics tools
• Excellent communication and presentation skills with the ability to articulate complex ideas and concepts to both technical and non-technical stakeholders
• Strong skills in databases, data warehouses, and data processing
• Problem-solving and analytical abilities
• Customer-focused with a commitment to client satisfaction

Responsibilities

• Collaborate with the sales team to identify client needs and tailor technical solutions to meet those needs
• Prepare and deliver technical presentations, product demonstrations, and proposals to potential clients
• Act as a technical advisor to clients, addressing their inquiries and concerns with professionalism and expertise
• Assist in the development of RFPs, RFIs, and other technical documentation
• Stay updated on industry trends, competitor products, and emerging technologies to provide valuable insights to the sales team
• Work closely with clients to ensure a smooth transition from the sales phase to implementation, addressing technical challenges and concerns
• Provide training and technical support to clients to ensure they can effectively use our products or services
• Collaborate with the product development team to relay customer feedback and feature requests
• Troubleshoot and resolve technical issues, working in tandem with the customer support team
• Document client interactions, technical solutions, and best practices to improve future customer interactions

Benefits

• 100% coverage of medical, dental, and vision insurance
• Access to a 401(k) plan
• Unlimited PTO